Summary/Objective:

Handles incoming and outgoing shipments in a warehouse environment, ensuring that all goods are packed, stored, and shipped in an efficient and timely manner.

Essential Functions:

• Locate and pull items for freight shipments, small parcel shipments and customer pick-ups, according to the order
• Ensure orders are updated and that appropriate documents are provided to the designated department as required
• Accept and document deliveries made to the facility
• Prepare items for shipment, ensure that outgoing shipments meet quality standards and are sent to the correct destination
• Maintain accurate records of all incoming and outgoing shipments. This includes details such as shipment dates, quantities, destinations, and any issues or discrepancies 
• Coordinate with carriers and delivery services to ensure timely and accurate pick-ups and deliveries 
• Address any issues or discrepancies with shipments and work to resolve them promptly
• Provide excellent customer service by answering queries and providing updates on shipment status
• Identify and resolve shipping, storage, or receiving discrepancies as they arise
• Keep track of inventory and ensure that stock levels are maintained
• Verifies all items for shipping accuracy
• Schedule freight shipments 
• Prepares bills of lading for shipments
• Loads trucks using a forklift
• Notifies supervisor of issues as necessary
• Follows all safety rules
• Maintain a clearly organized workspace
• Performs other duties as requested to full accountability

Characteristic Duties:

• Ability to follow instructions and take direction with a positive attitude
• Ability to work with others
• Ability to adapt to change and work in a fast-paced environment
• Ability to maintain a good attendance record
• Ability to maintain focus and situational awareness

Competencies:

• Ability to accurately count and verify items
• Basic understanding of warehouse procedures
• Strong organizational and multitasking skills
• Strong attention to detail and accuracy
• Ability to lift heavy items and work on your feet for extended periods of time
• Knowledge of shipping and receiving procedures and documentation
• Excellent communication and customer service skills (verbal, non-verbal and written)
• Ability to handle equipment, inventory and forklifts safely and sensibly
• Basic computer skills
• Satisfactorily pass forklift driving training program; demonstrate safe handling of forklift in an on-site test

Supervisory Responsibility:

N/A

Work Environment:

This job operates in a warehouse environment, working on and around forklifts. This role routinely uses standard warehouse equipment, such as pallet jacks, forklift, scan gun, tape gun, computer. Noise such as warehouse equipment and machinery. This list is not all inclusive.

Physical Demands:

While performing the duties of this job, the employee is regularly required to walk, stand, sit; talk, hear, and use hands and fingers to lift, operate equipment, use scanner, phone and computer. The employee may be required to lift/move up to 50 pounds. Must be able to traverse distribution warehouse and may access a variety of spaces and shelving units by stretching, squatting, bending, stooping and reaching.

Position Type and Expected Hours of Work:

This is a full-time position and hours of work and days are Monday through Friday,

Some overtime may be required.

Travel:

 None

Required Education and Experience:

• High school diploma or equivalent
• Forklift experience

Preferred Education and Experience:

• Previous experience in a warehouse, logistics, or shipping/receiving role is preferred

EEO Statement:

All divisions of Airxcel provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other Duties:

Please be advised this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.