Job Summary

We are searching for a Service Coordinator -- someone who works well in a fast-paced setting. In this position, you will support excellence in clinical practice and the care of patients in accordance with their developmental stages. The Service Coordinator will help in the daily operations of the service by assisting the Managers by promoting the development of other nursing professionals, demonstrating clinical expertise, and implementation of the departmental standards of nursing practice.

Think you’ve got what it takes

Responsibilities

• Assesses patients with input from the parent/family. Collects data from patient, family, laboratory, and other medical reports according to guidelines as documented on the Preoperative/Holding Area Assessment form. Completes nursing assessment of the patient/family including biological, psychological, age-appropriate developmental, environmental, cultural, and spiritual needs in an organized and systematic manner as documented on the Preoperative Assessment and Intraoperative Nursing Record as observed by the supervisor.
• Involves patient/family in the planning, implementation and evaluation of patient care. Develops a plan of care based upon the nursing assessment reflecting the biophysical, psychological, age appropriate developmental, environmental, cultural, and spiritual needs of the patient as observed by the supervisor. Facilitates the coordination of the surgical team (Scrub Nurse, Surgeon, and Anesthesiologist) as documented on the Intraoperative Nursing Record.
• Educates patients/families. Formulates, implements, and documents individual teaching plans based on patient/family assessment as observed by supervisor. Uses teaching strategies suitable for the learning ability of the patient/family as observed by the supervisor.
• Cares for one or more of the following age groups routinely: Neonates, Infants, Toddler, Preschool Age, School Age, adolescents, and Adult. Considers developmental age in approach to and preparation of child. Positions and handles child based on an understanding of developmental age.
• Demonstrates commitment to team, flexibility, professional interpersonal, communication, critical thinking, and customer service skills. Demonstrates consistent positive interpersonal skills in dealing with patients, families, and visitors to generate a feeling of trust and caring as observed by supervisor. Greets all patients, families, visitors, and coworkers in a professional, courteous, and respectful manner as observed by supervisor.
• Accountable for managing time and resources in a cost effective manner. Uses supplies and equipment appropriately, replacing unused supplies and equipment in their appropriate storage areas. Communicates delays or changes in the surgery schedule to the Charge Nurse.
• Coordinates, organizes, and supports all activities of designated specialty service, e.g., CHSS, ENT, Eye/Dental, General, Neurosurgery, Orthopedics, Plastics, Urology, and Transplant. To include but not limited to staffing of competent team members; availability of supplies and equipment; avoidance of scheduling conflicts relating to equipment, supplies; and maintaining procedure/preference cards. Acts as a liaison between the patient, physician, and operating room

Qualifications

• Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.
• Required Bachelor's Degree in nursing, Associate's Degree in nursing with acceptance or current enrollment in a BSN program and signed agreement (see comments below) or an associate’s degree in a related field accepted by the Texas Board of Nursing for the purposes of obtaining and maintaining an RN license.Or Technical diploma in nursing with acceptance or current enrollment in a BSN program and signed agreement (see comments below). Or must be currently enrolled in a nursing bridge program working toward an MSN. Verified BSN-equivalency or a signed agreement is required.
• NEW HIRES AND TRANSFERS FROM TCP/TCU OR HP/HPC EFFECTIVE 4/1/19:New hires, current TCP/TCU employee, and HP/HPC employees who enter the role effective 4/1/19 require either (1) a bachelor's degree or (2) an associate's degree or technical diploma with current enrollment in a BSN program and a signed agreement to obtain a BSN.
• TRANSFERS FROM TCH/TWS/TPG EFFECTIVE 4/1/19:Current Texas Children's employees already in RN-required jobs who enter the role effective 4/1/19 require either a Bachelor's Degree in Nursing, an Associate's Degree in Nursing or an associate’s degree in a related field accepted by the Texas Board of Nursing for the purposes of obtaining and maintaining an RN license, or a Technical Diploma in Nursing.
• EMPLOYEES IN THE JOB PRIOR TO 4/1/1
• Current incumbents who were in the job prior to 4/1/19, require either a Bachelor's Degree in Nursing, an Associate's Degree in Nursing or a Technical Diploma in Nursing
• Required RN - Lic-Registered Nurses by the Texas Board of Nursing or Nursing Licensure Compact and BLS - Cert-Basic Life Support BLS – Cert-Basic Life Support issued by the American Heart Association
• Required 2 years of Operating room experience

Company Profile

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 14,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org. At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.