Role: ServiceNow HRSD Developer/Architect

Work Location: Torrance, CA or Columbus OH

Work Type: Hybrid, 2 days/week on-site

Duration: 18 months

Contract: Only W2/H1B transfer candidates. No corp to corp applicants

 You will be responsible for overseeing the design, development, testing, and deployment of ServiceNow applications and integrations that meet the business requirements and best practices of the HRSD module. You will also provide technical guidance, mentoring, and coaching to other ServiceNow developers and consultants.

Duties include:

• Lead the gathering and analysis of business requirements and translate them into functional and technical specifications for ServiceNow HRSD solutions
• Lead the design, configuration, customization, and implementation of ServiceNow HRSD applications and workflows using ServiceNow Studio, Scripting, REST APIs, and other tools
• Lead the development and maintenance of integrations between ServiceNow and other HR systems and applications using MID Server, Web Services, JDBC, and other methods.
• Lead the testing, debugging, and troubleshooting of ServiceNow HRSD solutions and integrations and ensure quality and performance standards are met
• Lead the deployment, migration, and upgrade of ServiceNow HRSD solutions and integrations across different environments
• Provide operational support, issue resolution, and continuous improvement for ServiceNow HRSD solutions and integrations
• Collaborate with project managers, business analysts, and other stakeholders to ensure timely and successful delivery of ServiceNow HRSD solutions
• Provide technical leadership, mentoring, and coaching to other ServiceNow developers and consultants and share best practices and lessons learned.
• Stay updated on the latest developments and innovations of ServiceNow HRSD and other related technologies

Position Success Criteria:

• Bachelor’s degree in Computer Science, Information Systems, or related field
• 5 years of experience in ServiceNow development, configuration, and administration, with at least 2 years of experience in ServiceNow HRSD
• ServiceNow Certified Application Developer and ServiceNow Certified Implementation Specialist - HR certifications are required
• Expert in ServiceNow Studio, Scripting, REST APIs, and other ServiceNow development tools and methods
• Expert in developing and maintaining integrations between ServiceNow and other HR systems and applications using MID Server, Web Services, JDBC, and other methods
• Expert in working with ServiceNow HRSD scoped applications, such as Case and Knowledge Management, Employee Service Center, Enterprise Onboarding and Transitions, and HR Performance Analytics
• Experience in leading and managing ServiceNow HRSD projects and teams using Agile methodology and tools such as Jira, Git, and Jenkins
• Excellent communication, collaboration, and problem-solving skills
• Ability to work independently and as part of a team