Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award-winning franchise that is not your typical company!
We change lives. We help children reach their goals. We wear flip-flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Our team is growing, and we are looking for enthusiastic team players who have a can-do perspective and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile too! When you join Goldfish Swim School, you can expect a warm and welcoming environment. We are committed to training, educating, and supporting our people with integrity, compassion, and trust. See our video: https://youtu.be/TZTVvr5AgIABenefits

• Leadership roles
• Flexible hours
• Great pay
• Valuable work experience
• Increased social opportunities
• Future references/referrals

Requirements

• Ability to work with children
• Excellent interpersonal communication and organizational skills
• Must pass background examinations (included with training)

Job Title: General Manager
Reports to: Owner
FLSA Status: Exempt
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.
Duties And Responsibilities

• Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.
• Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
• Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with the Deck Supervisors and Lead Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
• Provides sales and marketing training to all qualified sales staff.
• Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
• Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
• Gains knowledge and experience in the school's technology and software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
• Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
• Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
• Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.
• Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
• Schedules staff and manages payroll.
• Fulfills other duties and responsibilities as assigned by the Employer.

Education/Experience: High school diploma or GED required. Bachelor’s degree in business administration, communications or equivalent is desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. Three to five years management experience is preferred.
Certificates and Licenses: Lifeguard, CPR/AED and First Aid certifications required.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!We believe in nurturing a culture that provides WOW! Customer ServiceWe do the right things, make the right decisions and treat people with Integrity

• Compassion
• Trust

We meet and exceed expectations so you see Extraordinary ResultsWe make a big deal about life’s accomplishments by remembering to Celebrate!Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.