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Customer Service Representative - State Farm Agent Team Member
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$60k-78k (estimate)
Full Time Just Posted
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Nancy Morris - State Farm Agent is Hiring a Customer Service Representative - State Farm Agent Team Member Near Manhasset, NY

Job Description

Job Description
Benefits:
  • License Sponsorship
  • Bonus based on performance
  • Donation matching
  • Opportunity for advancement
  • Profit sharing
  • Training & development
  • Company parties
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Paid time off
ROLE DESCRIPTION:
Are you out-going and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for the Nancy Morris State Farm Agency in Manhasset may be the career for you!
As a Customer Service Rep with the Nancy Morris Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people makes an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
State Farm Agents are entrepreneurs that market State Farm Insurance. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed regarding their policies.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions and billing clarification.
  • Assist with local marketing activities and maintain our social media presence.
  • Taking online training courses to learn about insurance and your role in the Agency.
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS:
  • Salary plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Donation Matching
  • Valuable career-building experience by becoming licensed in Property & Casualty Insurance
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Job Summary

JOB TYPE

Full Time

SALARY

$60k-78k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

06/22/2024

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The following is the career advancement route for Customer Service Representative - State Farm Agent Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Representative - State Farm Agent Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - State Farm Agent Team Member. You can explore the career advancement for a Customer Service Representative - State Farm Agent Team Member below and select your interested title to get hiring information.