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Were seeking a customer-oriented Technical Support Engineer (Unix/Linux) to support our products. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is responsible for managing customer technical support, including information gathering and sharing, analytical troubleshooting and problem research, and cooperating with other engineers as necessary.
Driving exceptional outcomes with purpose-built solutions.
Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. Were problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most innovative enterprises thrive. If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for. Join our global team of experts and grow your IT career with us.
Tek Experts is part of TeKnowledge where innovation meets purpose. Were transforming the tech landscape globally, delivering advanced technology services, cybersecurity expertise, and unmatched technical skilling, tailored to the unique landscapes of public and private sectors.
Tek Experts is part of TeKnowledge where innovation meets purpose. Were transforming the tech landscape globally, delivering advanced technology services, cybersecurity expertise, and unmatched technical skilling, tailored to the unique landscapes of public and private sectors.
Responsibilities:The team provides technical support on a global scale for a set of integrated software solutions that enable IT teams to deliver applications with confidence, faster than ever before. Youll collaborate with engineers of all levels to learn from and support each other, but youll also be trusted with specific products or complicated cases as an individual contributor.
This role will:
This role is a good fit for you if you have:
Full Time
$90k-116k (estimate)
06/09/2024
06/24/2024
tekexperts.org
COLUMBUS, OH
100 - 200
2009
Private
$10M - $50M
Wholesale
Tek Experts is a provider of repair services for cell phones and computers.
The following is the career advancement route for Tech Support Engineer (Unix/Linux) positions, which can be used as a reference in future career path planning. As a Tech Support Engineer (Unix/Linux), it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech Support Engineer (Unix/Linux). You can explore the career advancement for a Tech Support Engineer (Unix/Linux) below and select your interested title to get hiring information.