Job Title : Voice Product and Program Management

Relevant Experience

(in Yrs) 8 to 10 years

Technical/Functional Skills Voice Product and Program Management

Experience Required 8 to 10 years

Roles & Responsibilities Responsibilities:

The Voice Product Manager's primary responsibilities will be focused on :

* Business Voice Network Product Strategy, Planning and Design

* Program Management of Voice initiatives

* Coordination with Stakeholders and Voice Product Development teams

* Industry relations with Regulatory and Compliance bodies (TRA, PUC, PAS, NPAC etc.)

* Understanding of Core Voice Architecture and Voice Network devices (such as SBC, SRP, MGW etc)

* Performance and capacity management (trunks, interconnections, carrier management)

* Event and outage management

* Measurement, reporting, and CSI

* Network Operations Center functional efficiency

Actively participate in engagement planning, execution, and reporting activities including:

* Researching new technologies, understanding existing processes, and referencing recognized service management frameworks

* Contributing to the definition of final engagement scope

* Clearly articulating the status and results of work performed, both orally and in written form, to internal management and the client

* Operates effectively and with minimal supervision, if needed, within a team or independently.

Qualifications: (Please list all required qualifications) Click here to enter text.

* Bachelor's Degree in Computer Science, MIS, Engineering, or a related discipline with solid academic credentials.

* Minimum of 10 years of experience required.

* Broad Experience in Network Operations and Technology.

* Experience and/or certification in one or more areas:

* Certifications: CCNP, CCIE, JNCIS-ENT, ITIL, TOGAF etc

* Hands on technical experience (Routing, Switching)

* Vendor experience: Cisco, Juniper, Checkpoint

* Process experience: COBIT, ITIL, Agile

* Experience Working for large Telecommunications company a plus

* Experience supporting multi-data center converged (data, voice, video) networks

* Proficient in use of Microsoft Office suite (e.g., Excel, PowerPoint, Visio)

Generic Managerial Skills

Education Engineering