Salary Range:

Salary commensurate with experience and qualifications

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

Provide advanced engineering and support services to the campus data network environment. Provide advanced engineering and support services to an environment consisting of network switches, routers, wireless (802.11), IP address management, DNS, DHCP, VPN, OSPF, BGP,logging, and NAC technology solutions.

Develop, implement and maintain departmental policies, standards, and procedures for the data network environment. Provide detailed project planning, technical network design, network diagrams and detailed network documentation supporting SMU data network infrastructure initiatives. Liaise with and provide training and support to help desk, network, security and other campus departments on network issues. Advanced diagnosis and resolution of network system (hardware and software) problems. Advanced configuration of routers, switches (layer 2 & 3), and other network devices.

Essential Functions:

• Provide advanced engineering and support services to the campus data network environment in an environment consisting of network switches, routers, wireless (802.11), DataCenters, OSPF, BGP, DNS, DHCP, VPN, logging, and NAC technology solutions.
• Provide advanced diagnosis and resolution of network system (hardware and software) issues. Proactively working to identify and resolve issues within the infrastructure to reduce downtime. Working with colleagues to troubleshoot issues while fostering an environment that allows for varied opinions, investigation into new processes, and improvement feedback to services being provided.
• Perform advanced configuration of routers, switches (layer 2 & 3), and other network devices. Support automation through scripting such as Python. Be part of an on-call rotation.
• Liaise with and provide training and support to help desk, network, security and other campus departments on network issues.
• Provide detailed project planning, technical network design, network diagrams and detailed network documentation supporting SMU data network infrastructure initiatives. Proactively identify areas of improvement within the network infrastructure, develop plans detailing how to improve, and upon approval implement the necessary plans.
• Develop, implement and maintain departmental practices, standards, and procedures for the data network environment.
• Perform evaluation of new network technologies and provide vendor recommendations. Work directly with campus constituents to identify solutions to networking related challenges. Interact and negotiate with vendors, outsourcers and contractors for product evaluations, technical implementation planning, and procuring data networking-specific products and services.

Education and Experience:

Bachelor's is required. Preferably degree in Computer Science or related field, or equivalent work experience.

A minimum of six (6) years of working with complex network environments. Candidate with experience with LAN, wireless, switch/router config, network diagnostic tools, IP Address management, BGP, OSPF,DNS, DHCP, NAC is required.

Knowledge, Skills and Abilities:

Candidate with Wireless tech experience is required. Experience with Aruba, HP, Cisco, Bluecat, Bradford and network management is preferred. Working knowledge of datacenter architecture, Amazon/Azure cloud configuration and design is preferred. Candidate with proficiency in Microsoft suite for presentations, calendar, documentation etc. is required. Experience with networking monitoring tools and applications are required.

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Candidate with training CCNP certification or equivalent work experience is preferred. Candidate with Aruba, Cisco and HP certifications is desired.

Physical and Environmental Demands:

• Sit for long periods of time
• Bend, crawl, squat, stand, climb
• Walk for long distances
• Carry/lift 25 lbs.

Deadline to Apply:

Open until filled.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .

Benefits:

SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .