Clearance Required: TS/SCI with FSP Poly Our client is seeking a System Administrator Level 2 (SA2) to provide Cross Domain Service (CDS) Solutions to over 40 system domains at the unclassified, secret, and top secret levels. Great opportunity to serve the Nation! Duties, Responsibilities, and Tasks:
* Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
* Manage IT system infrastructure and any processes related to these systems.
* Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
* Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
* Provide support for the escalation and communication of status to agency management and internal customers.
* Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
* Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
* Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
* Manage the daily activities of configuration and operation of IT systems.
* Provide assistance to users in accessing and using IT systems.
* Optimize system operations and resource utilization, and perform system capacity analysis and planning.
* Provide in-depth experience in trouble-shooting IT systems.
* Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
* Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
Qualifications:
* Citizenship Due to the nature of this position and the information employees will be required to access, U.S. Citizenship is required.
* Clearance TS/SCI with Polygraph.
* Education
* Bachelor's degree in a technical discipline from an accredited college or university is required.
* Twelve (12) years of additional SA experience may be substituted for a bachelor's degree.
* Experience
* Twelve (12) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
* Ten (10) years experience in the design, plan, installation, configuration, and sustainment of a Red Hat Linux (RHEL) environment.
* Ten (10) years experience in the creation of automation scripts for configuration, backup, and restoration using well know scripting languages (for example bash/Perl).
* Three (3) years experience in implementing OS level clustering.
* Five (5) years experience performing Puppet system administration.
* Five (5) years experience installing software from YUM repositories, RPM Files, tar-balls, or source code.
* Ten (10) years experience in researching, acquiring, and applying IAVA patches.
* Eight (8) years experience in using Unix/Linux command line.
* Five (5) years experience with VMWare architecture, Installation and configuration. Experience with facilitating failover with VMotion, VMWare template library, and VMWare monitoring capability.