Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation:
$18 - $20 hourlyResponsibilities:
Communicate with housekeeping to make sure guest rooms are ready
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Mitigate customer complaints as needed
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Qualifications:
High school diploma, GED, or equivalent
Well-versed in taking telephone calls and handling stressful situations
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
1 year of hotel industry experience or related job preferred
Has previous experience or working knowledge of Microsoft Office and reservation management systems
About CompanyTAKE LEAVE FROM THE ORDINARY
At AWOL Stowe we celebrate freedom and escape. Located on the fringe of the Cady Hill Forest, AWOL Stowe is tucked away, yet just minutes from the mountains and Stowe's picturesque downtown. It's a juxtaposition of Vermont — serenity amidst activity. Private but with plenty of opportunities to interact with other travelers. Isolated but central.
Website: https://www.awolstowe.com
Compensation details:
18-20 Hourly Wage
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