Company: US1225 FreshPoint Connecticut, LLCZip Code:06114Minimum Level of Education:Bachelor's DegreeMinimum Years of Experience:5 YearsEmployment Type:Full TimeTravel Percentage: Up to 25%Compensation Range:$82,500.00 - $123,800.00The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan.BENEFITS INFORMATION:For information on Sysco's Benefits, please visit SUMMARYThe Operations Manager is responsible for managing and directing daily inbound and outbound warehouse operations including but not limited to product receiving, product replenishment, order selection, order loading, facility expense, and revenue management and adherence to company policies and government regulations while ensuring superior customer service and the safety & security of the designated facility.RESPONSIBILITIESManage the daily workload and safety of Warehouse Supervisors and associatesReview and set priorities to ensure orders are correct, complete and leave on time to ensure excellent customer serviceManage the proper selection, purchase, and utilization of Company assets in support of warehouse operationsCoordinate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectivelyProactively look ahead to meet/exceed anticipated workloadsEstablish and implement processes and systems to efficiently meet inventory management goals and work with the Regional Director to help improve service levels for the facility, region, and the companySuggest efficiency ideas, cost reduction measures and assist with the implementation of changes with inbound and outbound warehouse operationsIdentify problems and propose solutions to other members of management and promote cooperation with other departmentsDaily review shipping and loading audits ensuring all required documentation are accurately completed and material is handled and stored correctly with minimum potential for lossEnsure day to day management and associate activities are in alignment with a safety strategyMaintain a safe and healthy work environmentDirect, coordinate and monitor the daily activities & performance of Operations team to assure compliance of standard Company policies, procedures, quality, and safetyCoach and develop a team in balancing the delivery of high productivity, quality and customer serviceMaintain a positive and safe work environmentOversee employee relations and participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessaryEstablish performance goals, monitor progress and provide feedback as necessaryManage employee performance through motivation, delegation, development, mentoring and resolving conflictTake corrective action as necessary on a timely basis and in accordance with company policyProvide and/or coordinate training as neededConsult with Human Resources Department as appropriateConduct regular department meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, foster idea-sharing and suggestions for improvementQUALIFICATIONSEducationBachelor's Degree required or 10 years' equivalent education and experience.Experience5-7 years of related operations and management experience in a warehouse or distribution environmentMust be familiar with OSHA regulationsSkillsStrong understanding of budgeting and the ability to interrupt P&Ls.Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiencyAbility to effectively write reports, present information and respond to questions from suppliers, customers, management and inter-department staffCapable of working with internal staff from other departments in a proactive and constructive mannerStrong leadership skills, including the ability to mentor and develop individuals and teamsAble to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structureCollaborative management style and a strategic team playerDelegates responsibilities effectivelyA mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.Able to manage large, complex projects.Uses time effectively and able to work independentlyExcellent listening, negotiation and presentation skillsAbility to build working relationships with internal business partners, vendors, and customersCustomer Service - Respond promptly to requests for service and assistance as needed. Follow up as neededProblem Solving - Identifies and resolves problems in a timely manner. Expertise in gathering and analyzing information skillfully. Develops alternative solutionsJudgment - Displays willingness to make decisions.Exhibits sound and accurate judgment. Makes timely decisionsProfessionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitmentsDetail Oriented - Attention to details and accuracyAbility to understand and execute all relevant policies and procedures in a consistent, timely and objective mannerStrong understanding of financial concepts (including pricing and forecasting)Attendance/Punctuality - Is consistently at work and on time. Ensures work responsibilities and customer requirements are covered when absent. Arrives at meetings and appointments on timeProficient use of MS Office (Word, Excel, PowerPoint, Access, Project, and Outlook) requiredFamiliarity with High Jump, People Soft, Voice Recognition, and RF devices preferredPhysical Demands and Work EnvironmentThe physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and other office & warehouse equipment and telephone to talk and hearThe employee is frequently required to reach with hands and arms and may occasionally lift up to 25 pounds and/or move up to 200 pounds with assistanceThis position will primarily work in a warehouse environment and may be exposed to wet and/or humid conditions, cold or elevated ambient temperature, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and outside weather conditionsThe noise level in the work environment is moderate and the environment fast-pacedTravel (approx. 10%) may be required to visit other Warehouses Distribution Centers and office locations, customer meetings, company events, staff meetings, training sessions, and/or industry or vendor trade showsMay be required to utilize personal vehicle for business travel that may result in long periods of sittingMust maintain a valid driver's license and provide proof of current automobile insurance coverage as set forth by SyscoThis position may require evening, weekend or other shift work depending on business needsThis job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. This job description supersedes prior job descriptions.OVERVIEW:Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.AFFIRMATIVE ACTION STATEMENT:Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.