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2 guest relations Jobs in marietta, ga

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Supreme Body Studio
Marietta, GA | Full Time
$31k-41k (estimate)
2 Months Ago
Six Flags Theme Parks
Marietta, GA | Part Time
$39k-47k (estimate)
0 Months Ago
Guest Relations
$31k-41k (estimate)
Full Time 2 Months Ago
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Supreme Body Studio is Hiring a Guest Relations Near Marietta, GA

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Profit sharing
  • Training & development
  • Wellness resources
Professional Objective:To perform all aspects of the position with precision and excellence, from Call Management, Check-in and Checkout, and beyond…. The objective is to deliver a lasting positive guest impression leading to a great guest experience and high retention rate. Each person within this department must oversee the Guest Relations area and maintain the Medi Spa/Spa boutique to ensure a beautiful presentation and profitability and to maximize and achieve department and individual revenue targets.
Position Activities and Responsibilities:
  • Displays masterful knowledge of Medi Spa experiences and menu
  • Able to maneuver through the software program quickly and effectively
  • Accurately enters point-of-sale data
  • Efficient at making reservations, check-in and check-out
  • Familiar and knowledgeable with Medi Spa boutique inventory
  • Assists with merchandising and maintaining the Medi Spa boutique
  • Assists with inventory management and other organizational tasks
  • Promotes Medi Spa services gift cards, and memberships
  • Provides gracious Medi Spa tours to visitors that lead to sales
  • Maintains a beautiful physical environment within the Guest Relations area
  • Great at phone management
  • Greets and checks guests in and out
  • Facilitates effective workflow for the technical team
  • Maintains a polished and professional image
  • Assists other support team members when asked
  • Attends all in-house training and commits to outside continuing education
  • Attends and participates in all general and team meetings
  • Participates in all aspects of marketing/special events planning and execution
  • Prepares promotion presentation and display
  • Mentors/trains new team members to help them grow
  • Professional guest communication
  • Maximize revenue generation for both treatments and retail
  • Maintains a smile at all times
  • Performs opening and closing duties
  • Able to handle unsatisfied guests
  • Monitors performance and achieves targets
  • Asks for Facebook likes and testimonials
  • Informs team members of cross-marketing opportunities
  • Treats all team members professionally
Desired Qualifications:
  • Experience in front-line guest service (Hospitality and Retail highly desired)
  • High school diploma or college
  • Computer skills and aptitude for mastering Medi Spa Software
  • Good selling abilities
  • Flexible schedule
  • Professional image with a gracious, warm, and genuine personality
  • Skincare knowledge and understanding of the Medi Spa menu
  • Good organizational skills and follow-through
  • Able to multi-task and improvise on the spur of the moment
Behavioral Characteristics:
  • Strong guest service orientation
  • Cheerful, upbeat personality
  • Enjoys team environment and interaction with co-workers
  • Excellent communication skills
  • Flexible and cooperative
  • High personal standards, good self-esteem
  • High energy, able to work in a fast-paced environment
  • Good sense of time management
  • Good sense of humor
  • Self-motivated, driven, and passionate about Medi Spa
  • Seeks out knowledge and enjoys learning, strives for professional growth

Job Summary

JOB TYPE

Full Time

SALARY

$31k-41k (estimate)

POST DATE

03/02/2024

EXPIRATION DATE

06/07/2024

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The following is the career advancement route for Guest Relations positions, which can be used as a reference in future career path planning. As a Guest Relations, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Relations. You can explore the career advancement for a Guest Relations below and select your interested title to get hiring information.

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