Job Responsibilities. Act as Manager On Duty. Welcome guests in a friendly, prompt and professional manner. Check-in and out guests, make and cancel reservations, answer telephones, handle guest complaints and requests. Assist in supervising the front desk functions, ensure staff is properly trained including service expectations, hotel facilities and services, local directions and attractions. Assist revenue management with the implementation an...
Responsibilities. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Perform all check-in and check-out tasks. Manage online and phone reservations. Register guests collecting necessary information (like contact details and exact dates of their stay). Welcome guests upon their arrival and assign rooms. Available to work night shifts and perform nigh...
