Company Description. Sunward, formerly Sandia Laboratory Federal Credit Union (SLFCU), is one of New Mexico's largest credit unions, serving over 160,000 members and managing more than $4.1 billion in assets. With a history dating back to 1948, Sunward operates 14 branches in New Mexico, along with locations in Colorado and California. Recognized by Forbes as a Best-in-State credit union for six consecutive years, Sunward offers a range of financ...
Job Type. Full-time. Description. Job Scope. Performs payment system functions such as item processing, ACH and wire transfer file uploads. Follows established procedures to minimize potential losses to the Credit Union. Supports other Credit Union departments with inquiries or research regarding payments. Provides exceptional service to internal and external members in alignment with the Credit Union’s core values. Essential Functions. Process A...
Job Type. Full-time. Description. Job Scope. Supports the design, implementation, and administration of enterprise infrastructure across both on-premises and cloud environments. Responsible for a mix of Microsoft-based systems, virtual infrastructure, AWS-hosted services, backups, monitoring, and automation—ensuring stable, secure, and efficient operations. As the Credit Union continues to modernize its technology platforms, this role helps bridg...
Job Type. Full-time. Description. Job Scope. Originates, reviews, and evaluates mortgage loan applications and makes recommendations. counsels members regarding appropriate financial planning and practices. provides members with superior quality service aligned with Sunward’s core values. Works independently to manage lending and sales activities, applying advanced consultative techniques and handling complex loan scenarios. Drives business growt...
Job Type. Full-time. Description. Job Summary. This role is a front-line member facing position that handles daily financial transactions, analyzes member’s needs, performs consultative selling for our financial products, and ensures a smooth onboarding and membership experience. Support the credit union’s mission, vision, and service standard. The role requires a high degree of integrity, compliance with regulatory standards, and a strong focus ...
Job Type. Full-time. Description. Job Summary. Oversee all Credit Union collection activities, ensuring workflows align with departmental goals and comply with policies and applicable laws (including bankruptcy and FDCPA, UCC and other governing acts). Coordinates with third parties (attorneys, repossession agencies, insurance agents, and realtors) to mitigate risk and loss. Fosters a positive, growth-oriented team culture and shares loss mitigat...
Job Type. Full-time. Description. Job Scope. Directly responsible for administering and facilitating the credit union’s vendor management program. Assist vendor relationship owners (VROs) across all business units and multiple levels of management in conducting third- and fourth-party vendor/product/service due diligence, both for new vendors being considered and as part of ongoing due diligence of existing vendors. Support VROs by providing guid...
Job Type. Full-time. Description. Job Summary. Responsible for the analysis and performance of Sunwards loan portfolio. Assists with the development of data-driven strategies and reporting to assess and enhance loan performance. Collaborates with various departments to provide insight into loan portfolio trends and performance metrics that align with the credit union’s strategic goals to become the economic engine of the Southwest. Essential Job ...
Job Type. Full-time. Description. Job Scope. The Asset Recovery Specialist 1 supports post-charge-off recovery efforts by learning to evaluate charged-off loans for collectability, contacting borrowers under guidance to explore repayment options, and assisting with vendor relationships with third-party collection agencies. The role gains experience with skip tracing, reconciliation of recovery payments, levy processing, and vendor oversight tasks...
Job Type. Full-time. Description. Develops positive relationships with internal and external members, exhibiting the Credit Union’s core values to enhance membership growth and loyalty while meeting the member’s financial needs. Effectively analyzes all available information to identify and recommend the best products and services in order to exceed member expectations. Works effectively in a fast-paced environment with a variety of demands. Job ...
