Description. Job Scope. Responsible for administering and facilitating Sunward’s third-party risk management, business continuity, and related risk programs under the direction of the VP, Risk Management. This role coordinates day-to-day program activities across vendor relationship owners (VROs) and business units, supporting both new and existing vendor due diligence, business continuity plan updates, and issue management tasks. It provides gui...
Description. Job Scope. Performs payment system functions such as item processing, ACH and wire transfer file uploads. Follows established procedures to minimize potential losses to the Credit Union. Supports other Credit Union departments with inquiries or research regarding payments. Provides exceptional service to internal and external members in alignment with the Credit Union’s core values. Essential Functions. Process ACH credits and debits...
Description. Job Scope. The Public Relations Manager is a strategic communicator and relationship builder responsible for amplifying Sunward Federal Credit Union’s reputation and visibility in the communities we serve. This role leads day-to-day public relations efforts, ensuring messaging, campaigns, and community initiatives are executed consistently, accurately, and in alignment with organizational standards. This position collaborates with in...
Description. Job Scope. The Business Development Manager drives Sunward’s membership growth and product engagement by building and managing strategic relationships with local businesses, schools, nonprofits, and community leaders. This role translates organizational objectives into actionable plans, executes initiatives to strengthen Sunward’s visibility and credibility, and identifies opportunities that deliver measurable impact on the financial...
Description. Job Scope. Originates, reviews, and evaluates mortgage loan applications and makes recommendations. counsels members regarding appropriate financial planning and practices. provides members with superior quality service aligned with Sunward’s core values. Works independently to manage lending and sales activities, applying advanced consultative techniques and handling complex loan scenarios. Drives business growth through strategic p...
Description. Job Summary. This role is a front-line member facing position that handles daily financial transactions, analyzes member’s needs, performs consultative selling for our financial products, and ensures a smooth onboarding and membership experience. Support the credit union’s mission, vision, and service standard. The role requires a high degree of integrity, compliance with regulatory standards, and a strong focus on delivering excepti...
Description. Job Summary. Oversee all Credit Union collection activities, ensuring workflows align with departmental goals and comply with policies and applicable laws (including bankruptcy and FDCPA, UCC and other governing acts). Coordinates with third parties (attorneys, repossession agencies, insurance agents, and realtors) to mitigate risk and loss. Fosters a positive, growth-oriented team culture and shares loss mitigation expertise across ...
Description. Job Scope. The Application System Analyst plays a crucial role in the development process by thoroughly defining application requirements. The analyst sets precise and well-defined objectives that are carefully aligned with the specific requirements of the end-users. The analyst rigorously reviews and refines existing database structure to effectively resolve complex business challenges and sophisticated technical issues that may eme...
Description. Job Scope. The Application System Analyst plays a crucial role in the development process by thoroughly defining application requirements. The analyst sets precise and well-defined objectives that are carefully aligned with the specific requirements of the end-users. The analyst rigorously reviews and refines existing database structure to effectively resolve complex business challenges and sophisticated technical issues that may eme...
Description. Job Summary. Ensures all mortgage loans are processed and ready for underwriting in a timely, efficient, and accurate manner. Ensures that all loan application and processing requirements meet all Sunward guidelines, secondary market guidelines, and federal and state regulations to perfect the Credit Union’s lien position. Compile and verify loan documentation to support member's loan application. Ensures accuracy of application in L...
Description. Job Summary. This role plays a pivotal part in advising, reviewing, and evaluating member’s lending needs for personal loans and credit cards. Schedule. Monday-Friday 8:30AM-6:00PM (Day off during the week), Saturdays 8:30AM-2:30PM. Essential Job Duties. General loan responsibilities. Evaluate loan applications and documentation by confirming creditworthiness. Improve loan applications and documentation by informing the applicant of ...
Description. Job Summary. Supervises branch member service and teller departments. Creates a productive, rewarding, team and service- oriented work environment that provides for the development of employees, while meeting all established goals and metrics of the Credit Union. Always Emulates and promotes the Credit Union’s core values. Essential Job Duties. Leadership. Liaise with HR and OD to recruit, onboard, develop, and retain high-quality st...
