As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

• Hire, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff.
• Provide timely feedback to team and consistent performance management.
• Establish and mange labor and supplies budget and expenses.
• Manage schedules in accordance with resident census and budgets, and control overtime within prescribed standards.
• Provide high levels of customer service and create a restaurant style dining atmosphere.
• Work closely with Executive Chef and Community Director to keep residents satisfied with food, service, dining programs, and housekeeping services.
• Review the daily menu with residents and staff, coordinating room service delivery where applicable.
• Provide quality and compliance leadership. Responsible for supporting building inspections, quality checks of housekeeping, kitchen, and dining room, and ensure all life/safety rules are followed.
• Train team on Company standards, including but not limited to cleanliness, sanitation, appearance (environment and uniforms), service, and satisfaction.
• Confirm visually that all tables are set according to Company standards.
• Solve issues before they become problems or complaints.
• Assist the Community Director with all aspects of community operations.
• Act as Manager on Duty when the Community Director is not on site.
• May perform other duties as needed and/or assigned.
• Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.