ABOUT SUNBOUND. Company. Sunbound is building the “financial OS for senior care.” The current senior care payments experience is broken—leading to higher costs, operational inefficiencies for senior living operators, and unnecessary stress for families. Sunbound solves this by delivering the first modern platform to manage this process end-to-end, saving operators and families time, money, and effort. Mission. Our founders were inspired to start ...
About the Role. We’re looking for a. Customer Operations Specialist. to join our growing team. This role is a blend of customer support and payment operations—with a strong emphasis on. empathetic, high-quality service. You’ll be the first point of contact for communities, families and residents navigating payments, often during stressful or emotional times. Your job is to make that experience simple, human, and helpful. You love diving into the ...