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Description
SUMMIT HOSPITALITY GROUP: BANQUET SERVER JOB DESCRIPTION
SUMMARY: The Banquet Server position for Summit Hospitality hotels is responsible for set-up of banquet facilities and serving food and beverages in a friendly, courteous, and professional manner according to established hospitality standards set the hotel.
PREREQUISITES:
· Previous server experience, preferably from a hotel, restaurant, country club, or banquet facility serving 50-250 people at one event.
· Strong work ethic.
· Ability to remember and recite a variety of menu items.
· Knowledge of appropriate table settings and service-ware for a variety of set-up environments.
· Service orientation to do whatever it takes to ensure guest satisfaction.
· Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.
· Good basic mathematical skills.
DUTIES & RESPONSIBILITIES:
· The expectations of this position requires a 40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your Supervisor. This only applies to Associates who are non-exempt.
· Responsible for setting up banquet room(s) as instructed by Banquet Manager, Captain, Director of Catering, Food & Beverage Manager, or Hotel senior management.
· Responsible for attending all roll call meetings before events to learn function particulars, including host/guest/hotel expectations.
· Responsible for serving food and beverages in the order and expectation of the Banquet Manager to ensure consistency, timeliness, and proper temperature of all products. Replenish beverages as necessary.
· Promptly bus dishes as guests complete each course or meal segment at the end of the meal or function according to plan.
· Discreetly and professionally check with guests during meal presentations to ensure satisfaction to the highest standards.
· Reset the banquet room according to the Banquet Manager’s plan for the next function.
· Perform all side work to include replenishing condiments and restocking banquet shelves/storage with supplies.
· Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned to adhere prevailing health and sanitation standards.
· Responsible for abiding by all Federal, State, City, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
· Ensures security for all the hotel’s guests, employees, and property assets.
· Enforces established policies and procedures for Summit Hospitality and the hotel’s brand.
· Duties are subject to change and additional responsibilities/tasks may be assigned as needed.
QUALIFICATIONS:
· 3-5 years in banquet, hotel, restaurant, lounge, special events, or barista services.
· Must be self-directed and follow tasks and responsibilities.
· Ability to setup, breakdown, and lead a team of 1-2 staff members.
WORK ENVIRONMENT:
· Ability to walk, stand, sit, bend, and reach for extended periods of time
· Safe Serv certified
· Valid Driver’s license
· Flexible work schedule.
· Ability to lift 50 lbs.
Full Time
Accommodations
$57k-104k (estimate)
03/29/2024
06/25/2024
SALINA, KS
<25
2016
MOHAMMED ISLAM
<$5M
Accommodations