The Customer Care Specialist is responsible for reviewing warranty procedures with homeowners and helping set expectations. prepare check-in documents specific to the check-in walk by creating house files, field incoming warranty calls and provide homeowner resolution. Responsibilities. Inform Project Managers of upcoming check-in walks. Following guidelines set forth by NAHB when taking in-bound warranty calls. Scheduling trades by utilizing sch...
Personal Builder (Residential Superintendent). What You’ll Do. . Provide leadership in your assigned communities. Manage the home construction process to ensure on-time completion while meeting financial, quality, safety, and customer experience goals. Manage the construction processes for homes from start to completion. Works to maintain the motto, “Clean Site, Done Right, On Time.". Schedule trade and supply partners to maintain closing and com...
What You’ll Do. Interact with prospective homebuyers, homebuyers under contract, and homeowners in the community with a focus on delivering a world-class customer experience and attaining sales goals. Greet visitors to our model sales centers, establish a relationship identifying the motivation for the visit, and provide information about the community design and amenities. homes, and available homesites. and overcomes objections to buying all ba...
