Core Responsibilities. Contribute to the design, revision, and execution of the social media strategy. Develop new communities and manage branded online communities on the enterprise's behalf using social media. Prioritize social media channels based on overall strategy and objectives. Create engaging, branded content and campaigns for social media networks. Develop and provide relevant content daily to all applicable social media outlets. Coordi...
Core Responsibilities. Greets guests upon their arrival. Performs guest check-ins and check-outs, and dispenses room keys. Receives payments from guests for room accommodations. Processes/posts transactions associated with guest stays. Coordinates with housekeeping/maintenance for availability and readiness of rooms. Answers guest questions regarding facility and surrounding area. Answers incoming phone calls. operates telephone system to receive...
Key Responsibilities. Communicates effectively and genuinely with guests, team members and other departments. Always maintains a friendly and caring demeanor in a fast-paced environment. Always maintains a professional image that falls within the hotel and company guidelines for appearance and dress. Demonstrates teamwork by co-operating and assisting colleagues as needed. Greets and welcomes every guest upon arrival. Becomes informed of events/f...
Core Responsibilities. Support Manager with overseeing the daily operations of guest service and player rewards staff during assigned shifts. Ensure staff compliance with all regulatory guidelines, submissions, policies, and procedures. Provide leadership, guidance, and support to Guest Service and Player Rewards Representatives. Monitor staffing and scheduling need to maintain efficient coverage. Implement promotions, giveaways, and special even...
Core Responsibilities. Responsible for the safety of associates and patrons by regulating and correcting situations of possible accident and injury. Responsible for the enforcement of NY State lottery rules as well as rules and regulations of the NYS Racing & Wagering Board. Maintain a safe work and customer environment. Assist the manager in issuing all disciplinary actions. Responsible for scheduling post assignments to ensure compliance with s...
Core Responsibilities. Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures. Assures quality, consistency and proper presentation of all served beverages. Maintains a clean work area. Utilizes company point of sale system. Maintain accurate records of sales. Clean and restock work area at end of shift. Understand the goals and vision of the organization. Must ...
Core Responsibilities. Support Manager with overseeing the daily operations of guest service and player rewards staff during assigned shifts. Ensure staff compliance with all regulatory guidelines, submissions, policies, and procedures. Provide leadership, guidance, and support to Guest Service and Player Rewards Representatives. Monitor staffing and scheduling needs to maintain efficient coverage. Implement promotions, giveaways, and special eve...
Key Responsibilities. Communicates effectively and genuinely with guests, team members and other departments. Always maintains a friendly and caring demeanor in a fast-paced environment. Always maintains a professional image that falls within the hotel and company guidelines for appearance and dress. Demonstrates teamwork by co-operating and assisting colleagues as needed. Greets and welcomes every guest upon arrival. Becomes informed of events/f...
Core Responsibilities. Audit inventory worksheets. Verify signatures, item totals and amounts on the inventory worksheets. Ensure all back up documentation is included for receiving and transfers and sales exceptions. Prepare over/short reports. Retrieve information from stand sheet packets for data entry. Maintain reports and prints required reports. Retrieve and tally all stand worksheets, cashier reconciliation sheets. Physically count invento...
Core Responsibilities. Assist in the supervision of all security personnel, both uniform and plain clothes operations. Assist in creation of department policies and procedures. Assist in conducting internal investigations. Ensures their shift has appropriate staff levels, coaching and corrective action plans are followed. Responsible for compliance with the New York State Security Guard Act in reference to hiring and mandatory training of all sec...
Core Responsibilities. Assures quality, consistency and proper presentation from all associates in their prospective job responsibilities. Oversees all Food and Beverage areas and staff to assure productivity, consistency, quality and cleanliness. With the direction of the F & B Manager develop and implement standards of quality and performance in all phases of the Food Service operation. With the direction of the F & B Manager plan and direct th...
Core Responsibilities. Patrols buildings and grounds of facility on foot and/or in a security vehicle. examines doors, windows, and gates to determine that they are secure. controls the various entry/exit locations throughout controlled areas. Staff’s areas to assure compliance with state laws and facility regulations. Directs visitors and vendors to appropriate locations. Warns violators of rule infractions and apprehends or expels persons engag...
