Job Summary:
Stonebriar Chevrolet is seeking a full-time Service Advisor to join our team in Frisco, Texas. As a Service Advisor, you will be responsible for providing exceptional customer service to our clients in the auto industry. This individual contributor role offers a competitive salary of $50000 to $100000 per year, paid biweekly, and the opportunity to work in a fast-paced and collaborative environment.
Compensation & Benefits:
- Annual salary of $50000 to $100000 per year, paid biweekly
- Comprehensive benefits package including medical, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Ongoing training and development opportunities
Responsibilities:
- Greet and welcome customers, addressing their needs and concerns in a timely and professional manner
- Listen to customer inquiries and provide accurate information about automotive services and repairs
- Schedule appointments and manage the dealership's service schedule
- Write repair orders and provide estimates for services and repairs
- Communicate with technicians to ensure timely and accurate completion of repairs
- Follow up with customers after service to ensure satisfaction and address any additional concerns
- Maintain knowledge of current automotive products, services, and promotions
Requirements:
- High school diploma or equivalent
- Previous experience in customer service, preferably in the auto industry
- Strong communication and interpersonal skills
- Ability to multi-task and work in a fast-paced environment
- Proficiency in computer systems and software
- Knowledge of automotive products and services
- Must be able to work flexible hours, including evenings and weekends, as needed
EEOC statement:
Stonebriar Chevrolet is an equal opportunity employer and is committed to providing a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, military or veteran status, or any other characteristic protected by federal, state, or local laws.