Description

State of Idaho Opportunity

Case Management System Coordinator, Office of the State Public Defender

Full-time (40 hours) - $50,000 - $65,000 annually D.O.E.

The Idaho State Public Defender (SPD) is a newly created state agency which provides trial representation to indigent criminal defendants pursuant to Idaho Code § 19-5905. The SPD is responsible for all indigent defense cases throughout the State of Idaho, including both juveniles and adults. We are seeking a Case Management System Coordinator who is driven by a commitment to public defense to oversee the administration of our case management and intake processes.

The SPD values its employees and offers meaningful work that has a direct impact on citizens across the state. Additionally, the SPD is a qualifying employer for the purposes of the Public Service Loan Forgiveness Program (PSLF).

Mission Statement:

Holistic representation meeting the highest ethical and professional standards to protect the rights of people who cannot afford to retain counsel.

Vision Statement:

A fair and just legal defense system that values the humanity and dignity of all.

BENEFITS:

Best Retirement Available in The Nation: The State of Idaho has one of the Nation’s best state retirement systems (PERSI) that offers a lifetime benefit.

Other Excellent Benefits:

• Excellent low-cost medical, dental, and vision insurance – employee coverage for PPO $65/month for medical and vision and $11.80/month for dental (full-time).
• Generous vacation and sick leave accrual will begin as soon as you start.
• Paid parental leave.
• Eleven paid holidays per year.
• Multiple retirement savings plans, including optional 401K and Deferred Compensation plan.
• Group Life Insurance/Disability Insurance/Supplemental Life Insurance.
• Employee Assistance Program.
• Flexible Spending Accounts.
• Wellness Programs.

POSITION & RESPONSIBILITIES:

The primary purpose of this position is to oversee the administration of the case management system (CMS) and to coordinate the statewide intake process of the Office of the State Public Defender. This role provides CMS support for defending attorneys and staff members throughout the state. The SPD is a new state agency with an overall mission of serving indigent clients and improving the quality of public defense across the state.

This is a newly created non-classified position that reports to Operations Director of the State Public Defender.

Example of Duties:

• Administer the agency’s case management system (CMS) and implement CMS guidelines.
• Oversee the statewide intake process and enforce compliance with intake requirements in collaboration with District Defenders, the Litigation Director and the Alternate Counsel Division.
• Work in collaboration with the SPD, Operations Director and management team to put policies into action.
• Onboard, train and supervise intake staff in district offices.
• Serve as the primary point of contact for intake staff in resolving intake issues and conflict determinations.
• Thoroughly review CMS case files for input accuracy and completeness.
• Manage and update CMS software in accordance with agency policy.
• Collaborate with ITS and CMS vendors to resolve technical issues.
• Assist the management team with administrative tasks and projects as needed.
• Maintain confidentiality of client information and adhere to ethical standards.
• Other duties as assigned.

Minimum Qualifications:

• Three to five (3-5) years of experience directly related to the job responsibilities reflected above.
• Strong knowledge of legal case management procedures and practices.
• Exceptional administrative skills, including organization, time management, and attention to detail.
• Knowledge of software including use of APIs.

Preferred Qualifications:

• A college degree, paralegal certificate or relevant work experience.
• Experience working with government agencies, non-profits or business organizations.
• Experience supervising employees both in-person and/or remotely.

LOCATION:

Boise, Idaho. As Idaho’s capital, Boise is a growing city of approximately 240,000 and serves as the headquarters for several major national and international corporations. Boise offers a rich variety of both cultural and recreational opportunities. Idaho’s world-famous fly-fishing, biking, skiing, kayaking, and hiking are all within close proximity.

HOW TO APPLY:

Qualified applicants who would like to apply for this position must attach the following to their application submission: 1) cover letter, 2) resume, and 3) two references. Application materials must be submitted no later than May 7th, 2024. Application materials should be submitted through the Careers with the State of Idaho website, https://statecareers.idaho.gov/, and not directly to the agency.

For inquiries on this position, please contact Jennifer Cichocki at jennifer.cichocki@pdc.idaho.gov, or Josh Nicolas at josh.nicolas@idjc.idaho.gov.

Applications will be accepted through 4:59 PM MST on the posting end date.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.