SUMMARY

The Director of Slot Operations is responsible for directing slot operations through strategic planning and successful implementations of goals, objectives, and policies in accordance with company objectives and Nevada Gaming Control Board regulations. The Director Slot Operations directs and coordinates departmental operating activities to achieve optimum operating efficiencies and economies and maximize company revenues and profits .

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Responsible for the overall operation, planning and administration of the slot floor and all slots gaming activity in the casino.
• Collaborates with executive management to plan the strategies, operational goals and budgets to support revenue growth and increased profit margins.
• Responsible for leading and managing the department in a fashion commensurate with the Vision, Mission and Values of the organization while ensuring efficient and profitable operations.
• Reviews daily and monthly Slot Data Systems reports, financial reports and budgets, providing written explanations for any unusual slot machine statistical fluctuations, guest service levels and general slot revenue performance, theoretical versus actual hold win percentages, and drop.
• Analyzes and recommends changes to the participation footprint on the slot floor.
• Develops and provides full ROI analysis when recommending new slot purchases.
• Focuses on the development, implementation and continued improvement of guest experience.
• Partners with the Player Development team to establish and maintain contact with VIP guests. Participates in Special Events targeted at casino guests.
• Works with the Marketing team to ensure that the strategic objectives align with both the overall business plan and the value proposition being presented to the market for GSR guests.
• Reviews all slot machine promotions and provides input and suggestions to the Executive Director of Marketing for improvement.
• Attends and participates in meetings in order to be informed of new rules, regulations and procedures. These meetings include but are not limited to, Monthly Compliance meetings, Monthly Financial Reviews, Weekly Casino Operations meetings.
• Determines types, locations, denominations, and number of slot machines on the floor while merchandising the slot floor in an appealing manner.
• Assures Slot Department is in compliance with federal currency transaction reporting requirements (Title 31) as well as all Minimum Internal Controls.
• Maintains awareness of all Slot Department activity and monitors performance of Team Members, ensuring adherence to casino policies and procedures, and all regulations of the Gaming Control Boards.
• Ensures proper procedures are followed when slot machines are placed on or taken off the floor.
• Maintains excellent relationships with vendors, staying informed of game and related product performance. Attends gaming shows and seminars as needed.
• Ensures all slot machines are in good repair and in working order at all times.
• Verifies weekly staffing schedules for the Slot Department personnel.
• Develops and implements Slot Department policies and procedures to improve security and efficiency, and to safeguard assets.
• May be required to perform a combination of supportive functions to be determined by Executive Leadership based upon the particular needs of other departments within the property.
• Additional duties as assigned.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of player tracking/accounting systems, floor coverage and margin control. Knowledge of Konami Synkros preferred.
• Maintain knowledge, interpret and explain game manuals, policies and procedures.
• Select, supervise, train, and evaluate team members.
• Make difficult decisions that benefit the company in the short and long term.
• Be a strategic, ethical, and effective motivator.
• Forecast changes in the economic climate and/or profits and react accordingly.
• Participate in the development and administration of goals, objectives, and procedures.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with all team members and vendors.
• Interpret and apply federal, state, and local policies, laws, and regulations.

CERTIFICATES AND LICENSES

• Must obtain and maintain appropriate licensing with the Nevada Gaming Board.
• Must obtain and maintain appropriate AES card.

EDUCATION and/or EXPERIENCE

• A bachelor's degree or higher in related field is preferred.
• Minimum of 4 years of Manager-level experience in slot operations is required.
• High School education with minimum 6 years' experience in slot operations and 3 years working experience in the technical aspect of slots is required in lieu of Manager Slot Operations experience.
• Resort and Gaming Industry experience is required.

PHYSICAL DEMANDS

• Must be able to work holidays and weekends, as well as flexible shifts.
• While performing the duties of this job, the employee is constantly standing, kneeling, walking, reaching, twisting, grasping, lifting, listening, using computer, telephone, and speaking.
• Frequently using wrist motion, dexterity, eye-hand coordination, and writing, typing on computer keyboard.
• Must be able to lift, push, or pull up to 50 pounds.

WORK ENVIRONMENT

• Work performed indoors, in climate-controlled environment.
• Noise level in the work environment is usually loud.
• Team Member may be exposed to odor and secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.