Diamond Select, Inc. is working with a quick service restaurant group to hire an Assistant General Manager for their high-volume Dairy Queen Restaurant in Twinsburg. This is an amazing team with a strong focus on providing a better quality of life for their managers. Position would be paid hourly, but it will come out to approximately $50k annually. Apply today; let's talk!

Your role as an Assistant Restaurant General Manager is to assist the General Manager in building a great team that consistently provides the customer with great food and a great experience. Culture is everything--your restaurant should be a great place to work and run smoothly even when you are not there.

Priority: Build Your Team-- People

• Find and hire the best Team Members and Shift Leads
• Conduct proper orientation and on-boarding
• Follow a training plan to develop a great restaurant team
• Train & develop Shift Leaders and Team Members
• Complete Restaurant People Plans and conduct bench planning sessions
• Conduct manager meetings and Team Member one-on-ones
• Consistently recognize and reward Team Member performance
• Ensure conflicts within the restaurant are resolved in a timely manner

Priority: Drive Customer Satisfaction-- Customers

• Personally demonstrate positive interactions with customers
• Ensure that customer issues are resolved immediately & effectively
• Schedule correctly to meet the needs of the business
• Coach management team on driving customer satisfaction

Priority: Maintain Process and Discipline Around the P & L-- Sales and Profits