Springfield Technical Community College seeks applicants for a full-time position as a Nursing Assistant to work in the Health and Wellness Center. The position entails both clerical and clinical responsibilities. The clerical responsibilities include: managing medical records, scheduling patient appointments, having students complete necessary documentation, communicating with outside medical offices, communicating with students and clinical faculty regarding medical records required for their particular program, processing confidential records including medical records and intake of criminal background checks.

Clinical responsibilities are performed when a healthcare provider is on campus and those include: preparing patients for the clinician, gathering a medical history, performing medical testing, screening and emergency medical care, phlebotomy and administering injections, and providing health related presentations to groups on campus.

Professional communication, collaboration and teamwork are essential skills of this position. Teamwork is endemic to a system in which all employees are working for the good of a goal, who have a common aim, and who work together to achieve that aim.

Clerical Responsibilities:

• Opening, closing, and staffing of Health and Wellness Center.
• Scheduling patient/client appointments, sending appointment reminders, follow-up on missed appointments.
• Maintain intake of student records, including, but not limited to: immunization, vaccinations, physical exams, technical standards, CPR, N95 mask Fitting.
• Coordinate transfer of student health forms from colleges CRM to Image now for reporting and compliance purposes.
• Maintain medical records: receive records submitted in person, by mail and electronically, transfer of essential information to our electronic medical records (EMR), and retrieval of records from EMR/archives.
• Log all office encounters.
• Return all voicemails and email inquiries in a timely fashion.
• Regular correspondence with students, employees, and off-site facilities.
• Regular update of department website content.
• Compile statistical clinic information/reports.
• Utilize Business Objects for Colleague Health reporting.
• Ability to utilize MIIS for data entry of information.
• Manage student email notices: monthly bcc-reminders, daily responses and notices of records remaining.
• Manage student and employee communication through various platforms, such as; Google Suite, and ChatNow.

Clinical:

• Able to perform all job functions of the Medical Office Clerk II position.
• On campus patient/client intake, recording vital signs, initial evaluation, phlebotomy, and basic emergency treatment.
• Phlebotomy, Point of Care testing, and other medical screening/testing.
• Administration of vaccinations and select medications.
• Apply small bandages/dressings, splints, etc.
• Maintain cleanliness of utility rooms, treatment areas, and common areas.
• Response to campus medical emergencies.
• Coordination of student/clinical faculty health record requirements based on state/federal law, college policy, and externship site requirements.
• Attend periodic relevant meetings and continuing medical education/training as directed.
• Ensure the complete evacuation of clients/patients from campus clinic in case of fire or fire drills by leading, carrying and/or counting clients/patients.

SKILLS/EXPERIENCE/TRAINING REQUIRED:

• At least one year of full-time, or equivalent part-time, professional, paraprofessional or technical experience in a hospital, clinic or medical facility, the major duties of which included providing nursing care, medical and/or paramedical services to clients/patients, or any equivalent combination of the required experience and the substitutions below:
  • An Associate's degree or higher with a major in medical technology, medical assistant, nursing, nurse education or medicine may be substituted for the required experience; or
  • Registration as a Certified Medical Assistant (CMA) by the American Association of Medical Assistants
• CPR certification (American Heart Association BLS)
• Proficient in medical terminology and able to discuss medical care/documentation with students, employees, and other health care providers
• Maintains confidentiality of records in accordance to HIPAA, FERPA, state law and college policies
• Proficiency in electronic record keeping, scanning, e-mail, and patient/medical/ office communication
• A strong working knowledge of common computer systems (Word, Excel, PPT, G-mail)
• Able to multitask in a busy clinic atmosphere
• Professional in demeanor and appearance, and in interacting with patients, students, and staff
• A self-starter, motivated, organized, possess excellent communication skills, and prioritizes what the immediate clinic needs are at any given time
• Able to maintain a smooth flow of patients through the clinic
• Ability to relate to a diverse population, to establish rapport and deal tactfully with persons from varied backgrounds
• Ability to prepare patients and medical equipment for clinicians
• Proficient in phlebotomy, the administration of medications and vaccines
• Proficient in performing point of care testing
• Working knowledge of basic hospital/clinic procedures, equipment and terminology
• Ability to follow written and oral instructions
• Ability to perform basic arithmetic computations (addition, subtraction, multiplication and division)
• Ability to gather information through observing and questioning individuals
• Ability to interact with people who are under physical and/or emotional stress
• Ability to work in a team setting and in group situations
• Ability to maintain accurate records
• Experience in reviewing and interpreting medical records, Ability to gather information by examining records and documents
• Ability to maintain a calm manner in stressful and emergency situations
• Ability to exercise sound judgment
• Ability to understand, apply and explain the laws, rules, regulations, procedures, guidelines and policies governing assigned unit activities
• Ability to lift and carry heavy objects or persons
• Knowledge of the sanitation and sterilization methods, techniques and procedures followed in a medical facility.
• Knowledge of the types and applications of emergency medical procedures such as cardio-pulmonary resuscitation (CPR), tourniquets, etc.
• Ability to give written and oral instructions in an understandable manner.
• Initial and continued employment dependent upon meeting CORI/SORI and medical requirements.

EQUIVALENCY STATEMENT:

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Salary: Grade 11, Step 1, $1,644.77 biweekly, AFSCME Classification Title Code H11X22
Benefits: Yes
Union: AFSCME
Grant Funded: No
Closing Date: Open until filled

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.