Springboard Hospitality is Hiring a RV Park Front Office Agent - Virginian Lodge, WY Near Jackson, WY
Job Details Job Location Virginian Lodge - Jackson Hole, WY Description PURPOSE: The office staff ensures that the office is properly cleaned, stocked, and prepared according to policy, along with assisting RV guests so they have a great experience. ESSENTIAL FUNCTIONS:
Answering phone calls in a timely manner
Taking reservations by phone & in person
Helping guests at window with questions & checking in
Keeping everything tidy in office.
Checking on & cleaning (when necessary) the restrooms regularly
Report any missing/found articles to Manager.
Always respond in a friendly, helpful, and courteous manner to guest, fellow employees. and manager. Report all guest issues and complaints to the Manager.
NON-ESSENTIAL FUNCTIONS:
Perform special project and other responsibilities as assigned.
OTHER PERSONNEL ISSUES:
Abide by payroll policies, procedures (timecards), Meals, and Rest Periods policy and OLS Rules of Conduct.
Demonstrate a working knowledge of all RV safety and security procedures as required maintaining a secure and safe environment for Team Members as well as guest.
Report any unusual occurrences and/or request to the Manager.
Read and abide by all the regulations and rules of conduct stated in the Team Member Handbook. This is a non-smoking property
JOB REQUIREMENTS: Education: No formal education needed Experience: Prior RV experience desirable Skills and Abilities: Must be able to communicate in English, self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with the guests.