We are seeking a Sales Business Development Agent to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial client communication regarding our product and service offerings.
Responsibilities

• Answer customer calls and establish follows-up with appointments
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver's license

Benefits

• On-the-job training
• Growth opportunities
• Company perks
• Wellness programs
• Lively atmosphere
• Safe work environment

Additional Benefits We Offer

• Health, Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family-owned and operated
• Long-term job security
• Flexible Work Schedule

Kings Ford, Inc. is an automotive dealership in Cincinnati, OH. We are customer-centric, collaborative, fast-paced and our goal is to sell and service high-quality automobiles while providing superior customer service in order to help the customer drive home in a vehicle they love and trust.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.