Our office, Queen City Endodontics - Laken Norman and Hutcheson, is seeking a Practice Manager to join our busy specialty practice.

We are looking for a talented and skilled Practice Manager to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career.

Your Responsibilities

You will ensure excellent patient service and mainly implement the right processes and practices across the organization. You should be ready to mentor your team members, find ways to increase quality of the patient experience and implement best practices across all levels by including the following:

• Ensure all operations are carried on in an appropriate, cost-effective way
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organizations processes remain legally compliant
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Train and supervise staff
• Find ways to increase the quality of the patient experience
• Support two of our offices as a multi-site practice manager

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

You are a resourceful practice manager who loves leading a team and achieving financial targets. You're excited by the prospect of a patient leaving your office in a healthier, stronger, and more comfortable / happier being, each and every day. You’re a kind, passionate and collaborative problem-solver who can proactively adjust to shifting priorities and values the chance to make an important impact.

You also have the following:

• 3 years of managing a dental practice with multisite management experience required.
• Knowledgeable in insurance verification, claims, and resolution processes.
• Understanding of management of patient & insurance AR.
• Ability to maintain employee relations.
• Excellent payroll management & oversight.
• Understanding of P&L-Controlling expenses.
• Knowledgeable in standard OSHA & HIPAA practices & policies.
• Must be comfortable working as a multisite practice manager for our offices in Lake Norman and Hutcheson

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team 

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. 

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

Your Benefits & Perks

• BCBS High Deductible & PPO Medical insurance Options
• VSP Vision Coverage 
• Principal PPO Dental Insurance 
• Complimentary Life Insurance Policy 
• Short-term & Long-Term Disability 
• Pet Insurance Coverage
• 401(k) 
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off 
• Diverse and Inclusive Work Environment 
• Strong culture of honesty and teamwork