1 information specialist Job in framingham, ma
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Mass211 Bilingual (Spanish) Information Specialist ($22/hr)
$48k-71k (estimate)
Full Time
Just Posted
ProPivotal Staffing is Hiring a Mass211 Bilingual (Spanish) Information Specialist ($22/hr) Near Framingham, MA
DescriptionMass211 Bilingual (Spanish) Information Specialist ($22/hr)We are seeking a dedicated Mass211 Bilingual (Spanish) Information Specialist to join our team with a hybrid work arrangement, working 2 days on-site and 3 days remote from 10am to 6pm. This position pays $22/hr and involves supporting eligible families in finding and obtaining affordable childcare, as well as locating additional local support services. The ideal candidate will have high-volume call center experience or experience determining eligibility for state or federal resources and must be fluent in both Spanish and English.
Responsibilities
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
Responsibilities
- Determine eligibility for childcare financial assistance/subsidy and add families to the Statewide Centralized Subsidy Wait List
- Provide accurate information on local Child Care Programs and Providers
- Enter and manage information in multiple online platforms/systems
- Identify and provide appropriate referrals to local agencies/programs based on family needs
- Understand and apply EEC (Department of Early Education & Care) Policies and guidelines
- One year of work experience in human services such as nonprofit, public administration, and/or community research, general knowledge of Health & Human Services
- Prior customer service experience preferably in a call center setting
- Experience with data gathering techniques
- Proficient with Microsoft Office, Word, Excel, databases, and other software systems
- Fluent in both Spanish and English; Portuguese is a plus
- Ability to attend functions, meetings, and activities outside of normal work hours as needed
- Ability to work in-office during scheduled hours (Tuesdays and Thursdays) with hybrid/remote flexibility
- High School Diploma or equivalent, AIRS Certification is appreciated but not required
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
Job Summary
JOB TYPE
Full Time
SALARY
$48k-71k (estimate)
POST DATE
06/06/2024
EXPIRATION DATE
06/28/2024
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