Description. Job Description. At Allegacy, there is a common thread that runs through all of us. It is our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable to living out our brand in meaningful ways as our promise motivates our beliefs, our behaviors, and the benefits we share together. In order to achieve this state of success, this position m...
Description. Nature and Scope. This position will report to the Quality Contact Center Supervisor for day-to-day supervision. The Member Care Support Specialist must be able to work in a team environment that is empowered to make decisions based on a win-win concept for the credit union and the member. The Member Care Support Specialist is to go the extra mile for a member and for their team. Responsibilities are very broad. They include but are ...
Description. At Allegacy, there’s a common thread that runs through all of us. It is our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable to living out our brand in meaningful ways as our promise motivates our beliefs, our behaviors, and the benefits we share together. Nature and Scope. This position reports directly to the Member Care Fraud Su...
Description. Location. Charlotte, NC or Winston-Salem, NC (Hybrid work flexibility available). About Allegacy Federal Credit Union. Founded in 1967 in Winston-Salem, North Carolina, Allegacy is a member-owned cooperative committed to doing right for the well-being of our members, team members, and community. We provide a full suite of financial products and services with a focus on personal attention, local decision-making, and long-term relation...
Description. Location. Charlotte, NC or Winston-Salem, NC (Hybrid work flexibility available). About Allegacy Federal Credit Union. Founded in 1967 in Winston-Salem, North Carolina, Allegacy is a member-owned cooperative committed to doing right for the well-being of our members, team members, and community. We provide a full suite of financial products and services with a focus on personal attention, local decision-making, and long-term relation...
Description. General Accountability. This position has initial contact with members needing customer service, transactional, deposit and loan assistance. They satisfy member’s financial needs by processing monetary transactions efficiently and accurately. This individual will provide excellent customer service and sell products and services to meet the members’ specific needs. They process all loan applications submitted via Internet, phone, mail...
Description. Role Accountability. At Allegacy, there’s a common thread that runs through all of us. It’s our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable to living out our brand in meaningful ways as our promise motivates our beliefs, our behaviors, and the benefits we share together. In order to achieve this state of success, this position...
