Come work at the best place to give and receive care!

​Job Description: 

Who We Are:

At SolutionHealth our EHS Patient Accounts team takes great pride it the work that we do. We encourage everyone to work as a team and provide support where needed. If you have great attention to detail, and meet the requirements below, our team encourages you to apply! Join a team, where you can thrive and grow together!

About the Job:

The Home Medical Equipment (HME) Client Liaison is responsible for various aspects of the revenue cycle process and will primarily support the communication between the HME billing vendor and the HME practice on various billing and authorization requirements to ensure all aspects of revenue cycle are supported. 

What You’ll Do:

• Verify insurance eligibility and benefits by utilizing integrated real-time eligibility tool, payer websites, and telephone calls to payers. Document payer verification responses in designated fields within the registration pathway
• Obtain concurrent authorizations for home medical equipment (HME)
• Validate pre-certification status and communicate with vendor and intake regarding home medical equipment status
• Responsible for reviewing accounts receivables and resolving denial trends by payer
• Responsible for maintaining a thorough knowledge of payer specific billing rules, compliance regulations and payment policies with regards to HME
• Serve as the team lead for all HME and vendor relationship issues. Liaise between Revenue Cycle, the vendor and HME clinical staff

Who You Are:

• High School diploma, or equivalent, Required
• A minimum of three (3) years of experience in a customer service role in a business related to DME, healthcare, billing and/or obtaining medical authorizations, Required
• Knowledge of insurance requirements and guidelines for governmental and non-governmental carriers, Required
• Knowledge of and compliance with regularly guidelines, such as EMTALA, HIPAA, MSPQ, ABN and Red Flag, Required 

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees 
• Short term, long term disability, Accident insurance, & life insurance
• Tuition Reimbursement
• Referral bonuses
• Accrued earned time for full-time & part-time employees
• 403b Retirement plans, with generous employer contributions
• And more!

#CRM

Work Shift: 

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.