Job Description:

Responsibilities:

1. Strategic Research Leadership:

   • Define and execute a strategic UX research roadmap aligned with product and business objectives, identifying key research priorities and opportunities.
   • Provide thought leadership on UX research methodologies, best practices, and emerging trends, driving continuous improvement in research processes and practices.

2. Research Project Management:

   • Lead and oversee complex UX research projects, from planning and study design to execution, analysis, and reporting.
   • Establish clear research objectives, methodologies, and success criteria, ensuring research activities deliver actionable insights to inform product decisions.

3. Cross-Functional Collaboration:

   • Collaborate closely with product managers, designers, engineers, and other stakeholders to integrate user insights into product development processes.
   • Facilitate workshops, design sprints, and ideation sessions to generate innovative design solutions and drive consensus on product direction.

4. User-Centered Design Advocacy:

   • Advocate for user-centered design principles and methodologies across the organization, promoting a culture of empathy, curiosity, and user advocacy.
   • Influence product strategy and roadmap decisions based on user research insights, ensuring products meet the needs and expectations of target users.

5. Research Documentation and Reporting:

   • Synthesize and communicate research findings and insights to stakeholders at all levels of the organization, including executive leadership and product teams.
   • Prepare and deliver compelling research reports, presentations, and deliverables that effectively communicate the impact of UX research on product development.

6. Mentorship and Leadership:

   • Mentor and coach junior and mid-level researchers, providing guidance on research methodologies, analysis techniques, and career development.
   • Lead by example, fostering a collaborative and inclusive team culture that values diversity, creativity, and continuous learning.

Qualifications:

1. Education: Bachelor's or Master's degree in human-computer interaction (HCI), psychology, sociology, anthropology, or a related field.

2. Experience:

   • 5 years of experience in UX research, human factors, usability testing, or related fields.
   • Proven track record of leading and executing strategic UX research initiatives in a corporate or agency setting.

3. Technical Skills:

   • Expertise in a wide range of UX research methodologies, both qualitative and quantitative, with advanced proficiency in data analysis techniques.
   • Strong data visualization skills, with experience using tools such as Tableau, D3.js, or Adobe Illustrator to present research findings.

4. Soft Skills:

   • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence decision-making.
   • Leadership qualities, including the ability to inspire and motivate team members, drive consensus, and foster a culture of innovation and excellence.