Job description. JOB TITLE. Junior / Level 1 Help Desk Technician. SALARY RANGE. $45,000 - $50,000 Benefits. HOURS OF WORK. 40 hours per week. LEAVE ENTITLEMENT. 15 days per year. RESPONSIBLE TO. Service Desk Manager. Overview. The number one goal of everyone on our team is to make our Clients exceptionally happy. The. Junior Help Desk Technician. plays an important role in making sure that happens. The. Junior Help Desk Technician. handles the f...