Position Summary. The Customer Service and Logistics Specialist ensure seamless coordination between drivers, customers, and internal teams. This role manages inquiries, tracks shipments, and oversees logistics operations to deliver efficient and reliable service. Key Responsibilities. Handle customer inquiries regarding shipments, delivery schedules, and transportation issues. Provide timely updates and resolve complaints with professionalism. T...
Position Summary. The Customer Service and Logistics Specialist ensure seamless coordination between drivers, customers, and internal teams. This role manages inquiries, tracks shipments, and oversees logistics operations to deliver efficient and reliable service. Key Responsibilities. Handle customer inquiries regarding shipments, delivery schedules, and transportation issues. Provide timely updates and resolve complaints with professionalism. T...