Company Description
Job Description
The Sixt Corporate Security Department is looking for a Vehicle Recovery Specialist to help ensure the appropriate and timely resolutions of overdue rental contracts for each customer per established guidelines. To do so, they will be using excellent data review, judgement, and customer service skills. This position will be based at the Miami International Airport.
The ideal candidate possesses the following attributes:

• Emotional Intelligence
• Investigative & Analytical Skills
• Excellent verbal and written communication skills
• Exceptional interpersonal and decision-making skills
• Strong organizational skills and the ability to multi-task
• Ability to adapt in a fast-paced environment

Key Responsibilities:

• Contact Overdue Customers through phone, email, and/or letters
• Analyze, Enrich, and Track Data
• Work with other HQ Departments and Field Operations Team on resolutions
• Set up case files with external repossession companies
• Review and act upon or coordinate written requests for assistance

Qualifications

• Bachelor degree preferred
• Previous experience in a related position (Car Rental, Collections, Customer Service) preferred
• Bilingual English/Spanish preferred
• Proficiency in MS Office applications, specifically Outlook and Excel
• Ability to adapt to new computer programs with ease
• Must be able to work 40 hours and 5 days per week; weekend shifts available if preferred
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Base pay: $20-23/hour - full time (40 hours)

Additional Information
About the department:
We at SIXT are known to always be in the fast lane. To ensure that everything runs smoothly from start to finish, we pull the strings backstage. The protection and safety of our staff on site at the Headquarters in Pullach is as important as the smooth running of all day-to-day matters. Our task is to perfectly implement and maintain the corporate identity in our SIXT locations.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!