The Support Analyst provides troubleshooting and diagnosis, installation, and consultancy to customers using SirsiDynix applications, specifically Symphony, BLUEcloud Circulation, BLUEcloud Cataloging, Web Services and integration with third party products as well as other products assigned over time by the manager. This often involves in-depth interaction with a customer’s installation of SirsiDynix software and the database it runs on, as well ...
The Pre-sales System Administrator, under supervision, manages the activities and operations required to support the sales and pre-sales teams. This involves configuring, maintaining and organizing upgrades for SirsiDynix applications and supporting systems, as well as working with other members of the team to design and create product prototypes. Essential Duties. . Perform installation, configuration, upgrades, and repairs to servers and suppor...
