About us

Decor Moulding and Supply is a small business in Hauppauge, NY. We are fast-paced, challenging and supportive.

Our work environment includes:

• Modern office setting
• Food provided
• Growth opportunities
• Casual work attire
• Relaxed atmosphere

Position Summary

We are seeking a detail-oriented and experienced Collection Agent to join our team. As a Collection Agent, you will be responsible for contacting individuals and businesses to collect outstanding debts. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a customer-focused mindset.

Responsibilities

- Contact individuals and businesses to collect outstanding payments

- Negotiate payment plans and settlements with debtors

- Maintain accurate and up-to-date records of all collection activities

- Follow legal requirements and company policies when pursuing collections

- Provide excellent customer service while handling sensitive financial matters

- Collaborate with internal teams to resolve any billing or payment issues

- Conduct account analysis to identify delinquent accounts and develop strategies for collection

- Utilize financial concepts and account reconciliation skills to effectively manage accounts receivable

Requirements

- Previous experience in collections or a related field is preferred

- Knowledge of medical collection processes and terminology is a plus

- Familiarity with coding systems such as ICD-10 is beneficial

- Strong negotiation and problem-solving skills

- Excellent communication and interpersonal skills

- Ability to work independently and meet collection targets

- Proficient in using computer software for data entry and record keeping

This is an exciting opportunity for individuals who are passionate about collections and enjoy working in a fast-paced environment. Join our team today and contribute to our success in managing outstanding debts effectively.