About the Role

Location

United States of America

Mississippi

Richland

Company

Siemens Energy, Inc.

Organization

Grid Technologies

Business Unit

Products

Full / Part time

Full-time

Experience Level

Early Professional

A Snapshot of Your Day

Field Service Technicians work in the field, traveling to customer locations to provide service, maintenance, and installation. They use their technical skills to troubleshoot issues when they arise to keep the customer's equipment functioning properly. A Field Service Technician not only ensures the equipment is installed and working properly, but also manages customer relationships to boost customer retention and satisfaction, which ultimately boosts the company's profitability. Job requires > 90% traveling to customers.

How You'll Make an Impact

* Installing, troubleshooting, or upgrading equipment supplied by the company in various field locations.

* Configuring hardware and software components after installation

* Performing routine maintenance on technology equipment

* Testing equipment to troubleshoot the issues.

* Documenting installation and repairs

* Maintaining all tools and equipment used during service calls.

* Teaching customers how to use the equipment properly.

What You Bring

* Strong customer service skills

* Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms

* Problem-solving skills to diagnose problems with malfunctioning equipment

* 3 years experience. Candidates with more experience can be considered for a higher level or vice-versa.

* Time-management skills to handle appointments efficiently and stay on schedule

* Attention to detail to spot issues and complete accurate reports about the repairs

* Organizational skills to keep tools and paperwork organized while in the field

* Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

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Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90 countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards

* Career growth and development opportunities

* Supportive work culture

* Company paid Health and wellness benefits

* Paid Time Off and paid holidays

* 401K savings plan with company match

* Family building benefits

* Parental leave

[Regional EEO Statement] - Automatically populated by system in the job posting

https://jobs.siemens-energy.com/jobs

#LI-CDS

Equal Employment Opportunity Statement

Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local

law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here.