Who We Are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Primary Function
Responsible for the group’s timely and accurate completion of P&I and T&I Custodial reconciliations,
and is responsible for the implementation, maintenance, and communication of company policies and procedures. This position requires a high degree of discretion, sound judgment, initiative and
knowledge of Investor Reporting guidelines. This position works with all levels of employees within the organization and requires strong organizational, communication, and planning skills.
Principal Duties

• Reconcile P&I and T&I Custodial accounts on timely basis and within the Investor’s established guidelines (FNMA, FHLMC, GNMA, and PLS).
• Responsible for the training of new and current Investor Accounting analysts. Provide continuous feedback to staff.
• Review and approve P&I and T&I Custodial accounts and bring to Manager’s attention any exception items requiring special handling or analysis.
• Oversee process improvement initiatives, research projects with other departments, and company initiatives.
• Review current internal controls and implement approved procedures to correct any deficiencies.
• Work with upstream departments and the Investors to resolve any custodial variances. Assure that proper procedures are followed, and final resolution occurs.
• Ensure that Investor guidelines are adequately followed, and tracking reports are properly maintained.
• Research and gather reports and documentation requested for all audits.
• Performs related duties as assigned by supervisor.

Education And Experience Requirements

• College degree required
• Preferred 5-8 years Investor Accounting experience.

Knowledge, Skill, And Ability Requirements

• Preferred knowledge of FHA, VA, and USDA loan guidelines.
• Preferred knowledge of Fannie Mae, Freddie Mac, and Ginnie Mae servicing guidelines.
• Organizational skills with attention to detail.
• Ability to assess workload and workflow to prioritize functions to meet deadlines.
• Strong written and verbal communication skills.
• Strong PC skills (Excel)
• Ability to work and interact with all levels in an organization

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Company Perks

• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities

Company Benefits

• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities

Newrez NOW

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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