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Dock Attendant | Playa Largo Resort & Spa
Shaner Key Largo, FL
Full Time | Retail 7 Days Ago
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Shaner is Hiring a Dock Attendant | Playa Largo Resort & Spa Near Key Largo, FL

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Handle guest complaints ensuring guest satisfaction.
  • Observes and patrols pool and beach enforcing safety & security regulations.
  • Greet all guests upon arrival, distribute towels, offer assistance with seating. Exceed guest expectations, even the unexpressed.
  • Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure guest satisfaction.
  • Handle duties at the dock to ensure the safety of our guests and staff.
  • Identify and report defects throughout the pool area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
  • Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs & collecting soiled towels and trash throughout the shift.
  • Facilitate and maintain consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area.
  • Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.
  • Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
  • Maintain complete knowledge of bar/seat/station/ table numbers, capacity, hours of operation, Caribbean Water sports offerings & proper setup and dress code of the Sandbar and pool area
  • Other duties as assigned
Responsibilities
Responsibilities of the Docking Attendant will include docking duties, ensure that the beach area is patrolled for the safety and security of our guests and staff. Assist in the pool and beach area to ensure that it is setup, clean, stocked and ready for the day’s demands (chairs, chaise lounge, garbage, towel hut and surrounding area); also to ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
Ensure the guests have exceptional service
Qualifications
  • Docking experience is required, 
  • Experience in beach security patrol would be preferred.
  • Some experience in hospitality.
  • Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
  • Ability to count 
  • High school graduate or equivalent.
  • Previous guest relations and/or training.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

POST DATE

05/13/2024

EXPIRATION DATE

07/12/2024

WEBSITE

shanerpropane.com

HEADQUARTERS

Pottstown, PA

SIZE

<25

INDUSTRY

Retail

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