SGA Dental Partners is Hiring an Office Manager- Advanced Dental Clinic Near Ridgeland, MS
We are looking for a Position to join our exceptional Advanced Dental Clinic team! At our office, we pride ourselves on providing personalized patient care and attention. Unlike larger practices, where patients may feel like just another number, we take the time to get to know our patients and develop long-term relationships with them. This allows us to provide tailored care that meets their unique needs and preferences. In addition, our collaborative and supportive work environment fosters a sense of teamwork and camaraderie among our team. We believe that by working together, we can provide the best possible care for our patients and help each other grow and develop professionally. We are committed to offering our team a competitive compensation package, including benefits and several other perks: •Paid Holidays and PTO (Paid Time Off) •Bonus Program •401k •Health and Vision Insurance •Supplemental Insurance: Long & Short- Term Disability Coverage, Critical Illness, and Accident Insurance •Employer paid: Dental, Life Insurance, Care.com membership, & Employee Assistance Program •Paid Scrub Allowance •Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more •Development and Growth Opportunities Position Summary: The Dental Office Manager oversees and manages the daily activities of the dental office and staff to ensure efficient operations, service delivery, and expense control. They develop and implement procedures and policies for all administrative activities within the Dental Office. The Dental Office Manager will manage record-keeping, document preparation, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. QUALIFICATIONS:
Plan and manage dental office operations to ensure excellent patient service and support
Create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, safety, and help the team members to grow to their fullest potential
Oversee daily office activities and provide support and assistance to the dental staff as needed
Respond efficiently to patient and Dentist needs and inquires
Resolve concerns/complaints from customers and team members
Supervise both front and back-office teams and cover roles if necessary to ensure highest quality dental care for our patients
Organize and maintain patient files and records, retrieve test results as needed for the dentist's evaluation
Oversee the selection of vendors and the purchase of office equipment and supplies and operating expenses
Track and analyze operational costs and monitor budgets
Recruit, train, and coach office staff to achieve optimal performance including team building activities and annual reviews
Ensure production and hygiene schedules are optimized to meet SGA's goals
Review insurance coverage of a patient, submit claims and follow up with insurance companies when needed and manage accounts receivable
Ensure all OSHA guidelines are met
Perform marketing and public relations to promote dental office
Oversee payment collections from patients and contact insurance offices for payment settlements
Run reports and audits as needed or requested
Other duties as assigned
Requirements Must have's you will need to be successful: Knowledge/Skills/Abilities
Strong knowledge of Microsoft Excel
Ability to manage multiple tasks simultaneously
Ability to work under pressure and meet deadlines
Excellent interpersonal skills and team spirit
Thoroughness and attention to detail
Ability to work collaboratively with dentists and Regional Operations Director to strategize and build the dental practice
Ability to engage and communicate effectively with patients, doctor and staff
Possess the ability to communicate with others in a courteous and professional manner
Education/ Experience
Bachelor's degree preferred.
5 years of progressive management experience
At least three years of work experience managing a dental office and excellent customer service
Strong understanding of insurance, billing, and treatment planning
Dental software proficiency
Physical/ Environmental Requirements
Prolonged periods sitting at a desk and working on a computer.