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This position is primarily responsible for providing a high level of quality service to every member
and associate. A Member Service Specialist provides members with timely, courteous and
professional paying and receiving services, and responds to more complex service issues in-person
and over the telephone. Maintains an in-depth knowledge of all Credit Union products, services and
programs.
Demonstrates the cross-sales and referral process. Adheres to all Credit Union policies and
procedures, demonstrating sound judgement within established limits. This position requires cross-training on all branch related systems and equipment. Demonstrates teamwork through positive interaction and cooperation with other departments, fellow associates, and members of management. Supports and promotes the Credit Union's Vision, Mission, Culture and Core Values.
Full Time
Banking
$30k-37k (estimate)
04/25/2024
06/24/2024
socu.com
BOWLING GREEN, KY
50 - 100
1963
MARY CARRELL
$5M - $10M
Banking
Service One Credit Union is not-for-profit financial cooperative. We were founded in 1963 by WKU faculty and staff, but now serve a greater field of membership - anyone who lives, works, or worships in the Barren River Area Development District. Our mission is to improve our members' financial well-being through personal relationships and innovative solutions. We're a part of the credit union CO-OP Shared Branch network (www.cuservicecenter.com). Service One CU's deposits are federally insured by the National Credit Union Association (NCUA). Equal Housing Opportunity Lender. Service One CU has ...
4 local branches, and is also a part of the CO-OP Shared Branch Network (www.cuservicecenter.com) SOCU has 3 branches in Bowling Green, KY: 1609 Campbell Lane 543 US 31-W Bypass 422 College Heights Blvd (WKU Campus office) We have 1 branch in Glasgow, KY: 116 Ensminger Dr.
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