Director of Business Administration (Office Manager)

Cambridge, Massachusetts
Neville Place, an assisted living and memory support community in Cambridge, is acclaimed for its forward-thinking, pace-setting innovations in the world of senior care that includes a renowned Compass Memory Support Neighborhood, as well as the award-winning Brain Healthy Cooking Program and the stigma-shattering Dementia Friendly Communities Initiative that is quickly spreading across our area.
Neville Place's caring and compassionate leadership team creates an atmosphere of respect, operational excellence, and meaningful e ngagement for our senior residents. Our associates appreciate our safe, home-like, and fun work environment. We are proud to have been ranked #2 in The Boston Globe's 2023 List of Top Places to Work ! Neville Place is located at 650 Concord Avenue, Cambridge, MA. Learn more about Neville Place here .
WORK SCHEDULE:
Full Time: Monday-Friday business hours with rotating Manager-on-Duty weekend schedule
PAY & BENEFITS:

Annual salary starting at $70,000

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Harvard Vanguard, dental, and vision insurance , disability coverage , complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
• Generous bonus program for referring associates and or residents (up to $2,500!)
• Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identify theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
• Nationwide tuition rewards program.
• Free meals during shifts at the community.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
• Commuter Benefits include pre-tax savings on public transportation passes and parking (conveniently located near Alewife MBTA station and along 78 and 74 bus routes)

WHAT WILL YOU BE DOING?

• Ensure accurate monthly billing to residents, including communication with family members and third parties
• Review and update Residency Agreements, ensuring a timely renewal process
• Maintain Resident Business File and associate files in accordance with requirements of the Executive Office of Elder Affairs (EOEA)
• Process payroll biweekly for community associates, manage PTO accrual process
• Conduct initial and ongoing benefits meetings with community associates
• Manage Leave of Absence processes including FMLA, worker's comp, and other absences
• Oversee community accounts payable invoices, and vendor contracts
• Maintain OSHA log summaries
• Supervise and train front desk reception team

REQUIREMENTS:

• Experience: Bachelor's degree and non-profit experience, preferred; experience in office administration, including payroll processing, billings and collections, and benefits administration required.
• Payroll Administration: Experience with payroll administration, required; experience using Paycom HRIS, preferred.
• Teamwork: Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an atmosphere conducive to growth.
• Technical Ability: You can't be successful at this job if you are averse to technology! We use technology to do our jobs and communicate with residents, families and coworkers.
• Communication: Interact clearly and effectively with an openness to other people's ideas and thoughts; Demonstrate patience, tact, positive energy and enthusiasm.
• Professionalism: Provide leadership; take the initiative, handle pressure and be level-headed in emergencies, treat others with respect, excel at project management.
• Trustworthiness: Demonstrate an acute sense of responsibility and moral integrity with strong follow-through on commitments, inspiring the trust of others.

Not ready to apply just yet but have questions? Email us at jobs@slr-usa.com .
Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all Job Applicants and our Associates. We aim to attract and retain a diverse staff. SLR honors each associate's (and resident's) experiences, perspectives, and unique identities. Each of our communities strives to create and maintain a living and working environment that is inclusive, equitable, and welcoming. We are also proud to have reached Platinum through SAGECare's LGBTQ Cultural Competency Training Program to build bridges between staff and LGBTQ residents and families by telling real stories and forming connections on a human level.

Employment decisions at SLR are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, disability, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law. In addition, The Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, re-hire, transfer, leaves of absence, compensation, and training.