Job description

Operations Manager

Duties Daily:

• Responsible for the production, procurement, and planning of daily operations
• Communicates with all employees of the company to ensure customer requirements are met
• Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
• Ensures the production team has enough time to perform work based on the client's request
• Creates a detailed schedule based on strict deadlines
• Communicates any changes in the order or delivery date to relevant parties
• Monitors daily workmanship standards in line with the company mission statement to ensure quality is never lost
• Makes sure the working environment maintains access to quality equipment
• Purchases materials and services required for daily operations by working with outside vendors
• Follows up on interruptions to the orders
• Confirms that health and safety regulations are followed
• Provides guidance to employees
• Interpret and respond to all RFQ’s
• Interpret customer supplied drawings and procedures
• Develop and issue quotations for customer RFQ’s
• Delegate work load and assign tasks to staff in order to ensure deadlines are met
• Ensure correct test methods are assigned for each test and paperwork is issued correctly for technicians to perform work assigned
• Review all certifications before they are issued to customers
• Work with Inside Sales Rep to ensure all logistics are covered for each job
• Perform routine check ins of employees during production to ensure all safety, testing and general practices are followed
• Record all OJT hours per written practice
• Completes various projects as assigned by CEO
• Perform duties in a safe, productive, and quality-minded manner
• Supervise employees associated with day-to-day operations in a fast-paced environment, while maintaining a positive and motivating leadership presence.
• Respond to employee questions and concerns; maintain a positive work environment
• Maintain necessary documentation for tracking productivity, safety and staff attendance.
• Input new customers into QB, manage inventory & item list in QB, input new vendors into QB, manage all templates for paperwork in QB
• Represent the company to all customers, vendors and employees in a professional manner
• Oversee Operations Coordinator to ensure accuracy in all aspects of that job description

Weekly Duties:

• Coordinate activities that affect operational decisions and business requirements
• Ensure all equipment for production is in good working order and within calibration if necessary with QA.
• Manage the stock control, check that inventory records are accurate, resupply as needed
• Work with accounting to ensure payroll for employees is correct for exempt and hourly
• Ensure all CA & Federal laws are being followed pertaining to employee rights
• Maintain employee files, plan and execute reviews, benefits hiring, onboarding and termination with ACC & CEO.
• Prepare and update company policies
• Manage the growth and success of the team
• Provide proper orientation to the staff and ensure completion of required training
• Provide feedback and positive reinforcement on safety, quality and productivity to the staff.
• Report feedback, problems and solutions to the CEO regarding production quality and efficiency
• Perform additional tasks assigned by CEO
• Make high-level decisions about policy and strategy.
• Work with accounting and CEO to establish budgets, guidelines and goals related to finances

Essential Duties:

• Keep CEO informed of any up-coming large accounts as well as problematic accounts
• Ensure technicians are updated with training in accordance with the required test procedures
• Resolve staff complaints and provide a harmonious work environment
• Ensure failure of customer equipment is justified & correct
• Maintain the most recent interpretations of the industry documentation and standards while flowing down required information to staff
• Coordinate the revision, review and approval of applicable policies with CEO and QA
• Ensure that operational standards & company policies are established, up to date, implemented and followed by the staff
• Drive efficiency by motivating and holding team members accountable to established standards and providing reinforcement for correct behavior.
• Drive a continuous improvement culture to ensure constant company growth
• Actively develop and promote open lines of communication to maintain and develop positive employee relations; recognize employees for their accomplishments and ideas.
• Encourage process improvement through associates’ feedback and drive changes to meet or exceed production goals.
• Plan and execute future goals for the company in collaboration with the CEO
• Report to the board of directors and keep them informed.
• Participate in hiring/termination of employees
• Supervisor of operational employees; responsible for reviews, write ups, recognitions, terminations, training and follow ups
• Work closely with CEO to ensure all documentation is in place regarding employees
• Participate in interviews of applicants

Essential Skills:

• Possess good English reading, oral and written communication skills
• Good vision, excellent math skills and sharp eye-hand coordination
• Able to analyze and interpret industry/customer standards, procedures and methods
• Ability to interpret blueprints/drawings
• Knowledge and experience related to all methods of leak testing, nondestructive testing and vacuum technology
• General knowledge of CA and Federal laws pertaining to employee rights.
• Excellent organization skills with high attention to detail
• Work independently - as well as within a team; able to work with minimal supervision from CEO
• Experienced and skilled in Microsoft Office, including Word, Excel and Outlook
• Experienced with QuickBooks
• Ability to work in high pressure situations and well as high paced environment

Job Types: Part-time, Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Simi Valley, CA 93063: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• Office management: 2 years (Preferred)
• Human resources management: 3 years (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Management: 3 years (Required)

Ability to Commute:

• Simi Valley, CA 93063 (Required)

Work Location: In person