What you'll do

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:

• Driving project activities to ensure best performance for Quality KPI’s, such as warranty, customer satisfaction scores, and internal audits.
• Participation and active management of technical Quality topics in cross functional UX, Infotainment, Connected Services Teams
• Evaluation of project change requests for cost, quality and timing.
• Supporting development of engineering solutions and launch issues while protecting full volume manufacturability.
• Evaluation of early project requests for impact to Quality Assurance to ensure a flawless launch at Scout.
• Keeping an ongoing list of project strengths and weaknesses for future improvement following up on outcome resolution
• Support Scout’s definition of quality and process requirements as the Voice of the Customer
• Technical understanding of current vehicle status to drive design for manufacturability and repairability.

Location & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. The role will be based at our office in Novi, MI. Applicants should expect that the role may require the ability to convene with Scout colleagues in person and be able to travel to participate in events on behalf of the company from time to time.

What you’ll bring 

• 5 years of experience in relevant experience engineering experience in infotainment quality, customer satisfaction, or a manufacturing-related industry / OEM experience preferred.
• Bachelor’s Degree in related field desired
• Understanding of product development and engineering requirements
• Extensive knowledge and experience with automotive systems and UX best practices
• Excellent problem-solver with a strong quality and customer-focused mindset
• 2 years of manufacturing plant launch experience
• Strong background in interpreting voice of the customer data (such as JD Power IQS)
• Communication skills – interpersonal, presentation and writing – across hierarchy and functional levels (i.e. Director and Vice President Level)
• Ability to identify tasks, develop methodologies and plans, and execute with minimal supervision and own assignments to ensure the project success
• Strong understanding of quality systems and processes
• Strong leadership skills, able to effectively interact with multiple internal and external stakeholders
• Proven ability to handle multiple assignments with competing priorities

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility to lease up to 2 vehicles at competitive rates

Pay Transparency

This is a full-time, exempt position, eligible to receive a base salary and to participate in an annual performance bonus program. The salary range listed represents the maximum and minimum starting base pay for this position as of the time of posting. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000-$115,000

Internal leveling code: IC9

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
• Residing in New York City: This role is not eligible for remote work in New York City.