Function. Parts and Technical Service. Reports to. Director of Service. Supervises. None. Mission. Provides support to customers, dealers, distributors and service providers for commercial products. Principle Activities. Answers inquiries received from customers, distributers, service providers and dealers. Enters information into SF for tracking and reporting purposes. Follows cases to completion in a timely basis. Acts independently to resolve ...
Principle Activities. Assists with the development and maintenance of Enterprise Applications. Customizes and configures programs for user ERP applications. Tests ERP programs to ensure the system is meeting corporate needs. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Applies system solutions to business problems through th...
Sales Management: Achieve Annual Sales Objectives. Work in conjunction with healthcare distributors, GPOs, consultants, reps, dealers and to grow share through the channels. Source and recommend new distributors and other channel members. Develop, implement, and measure effective business plans for the healthcare channel. Identify and develop healthcare marketing opportunities. Manage Rep Groups by identifying and communicating strategies for imp...
Detail Oriented. High School Diploma. 1 Year experience in a corporate environment & participation in Month-end Close preferred. 1 Year experience inAccounts Receivable/Payable and data entry experience preferred
Answer inquires received on the incoming service lines. Provides scheduled On-Call 24 / 7 Tech Line support. Supports National Accounts projects and follow-up. Supports Consumer Products calls and determines action within Matrix Guidelines. Identifies the source of inquiries received. Develops a monthly recap of inquiries received. i.e., quantity, source, problem identification. Provides technical assistance and service support for inquiries rece...