Barista

Join our team of passionate hospitality professionals at the new Watermill Kitchen & Bar, n estled in the heart of the vibrant Iowa River Landing district. A culinary haven awaits its next leader – to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients. As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining.

Purpose of the Position:

Service of coffee, food and specialty coffee drinks. Including taking of order and delivering to guests. Assist the Breakfast/Lunch Host(ess) in greeting and escorting guests to tables in the restaurant maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

Perks of the Property:

We offer the following a wide array of benefits, including, but not limited to:

·Competitive and robust Compensation Package

·Matching 401k & Profit Sharing Options

·Bonus Plan

·Insurance benefits after 30 days of full-time employment

·Emphasis on healthy culture and work/life balance

·Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties

·Free Marcus Theaters movie tickets

·Free & Discounted Meals/Starbucks

·Free Parking

As our Barista , you would:

• Sets up and tear down Barista station.
• Greet guests in a friendly and courteous manner.
• Take guest’s order, produces and serve in a timely manner.
• Process payment, accounting for all products.
• Acts as a cashier for breakfast area.
• Answer telephone, takes reservations and room service orders.
• Meet and greet guests as they arrive, gather information such as name, check guest’s reservations or log them in as set up.Ensure even distribution of tables for each server.
• Politely take guests to table, hand them menus and inform them who their server will be, inform them of specials and leave with a courteous greeting.
• Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
• Assist wait staff and bus staff as needed.
• Assist with all to-go orders.
• Participate in setting up of dining room and buffets.
• Act as a cashier for Dining Room.
• Process cash/checks payments.
• Answer phones and maintain voicemail.
• Thank all guests graciously and invite them to return.
• Maintain restroom facilities at beginning and throughout shift.
• Sweep outdoor steps and vacuum carpets.
• Brush away cobwebs and insects at front door.
• Performs any general cleaning tasks using hotel-cleaning products as assigned to abide by health standards.
• Maintain a clean environment and ensure area is always organized.
• Clean all menus before, during and after shift.
• Maintain cleanliness, sanitation and personal hygiene.
• Perform other duties as assigned.

We are looking for our next amazing associate, who will have:

• Knowledge of coffee and specialty coffee drinks.
• Ability to read, write and speak the English language sufficient to understanding menus.
• Ability to remember, recite, and promote a variety of menu items.
• Ability to move through a crowded room to seat guests.
• Relay important reservation requests to servers.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• No prior experience required.Prior hospitality experience preferred.
• Ability to multi-task and self-motivate during slow periods.
• Ability to work POS system.
• Computerized Reservation System handling.
• Ability to multi-task and self-motivate during slow periods.
• Flexible schedule preferred.
• No prior experience required.Prior hospitality experience preferred.
• Good speaking voice and ability to maintain composure during stressful situations.
• Ability to interact with adults and children in a professional manner.
• Cash handling experience preferred.
• Ability to direct guests to events throughout the hotel.

We will verify through E-Verify the identity and employment eligibility of all persons hired.

Marcus Hotels & Resorts is an Equal Opportunity Employer.