Patient Service Representative Meridian Peds Clinic Full Time Days at Trinity Health in Meridian, Idaho, United States Job Description Employment Type: Full time Shift: Day Shift Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. The PSR works in conjunction with physicians and clinical staff to take care of patients' administrative needs. Primary responsibilities include checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. Utilizes our electronic record system to verify and update patient demographic information as well as posting and balancing of payments collected. Patient Service Representatives are friendly and provide excellent customer service, assuring that patients are informed and well cared for while waiting for their appointment, creating a positive experience for patients. Our ideal candidate is friendly, detail oriented, a quick learner and has a passion for providing a high quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ideal candidate will also have a desire to work in a team and exhibit strong team building skills. The ability to provide superior customer service while utilizing independent decision making skills will be essential in this position. SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE: High School Diploma or equivalent required Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred Experience with process improvement or lean philosophy preferred We Expect That You: Know, understand, incorporate, and demonstrate the Organization's Mission, Vision, and Values in behaviors, practices, and decisions Protect our patients' rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations Maintain operations by following policies and procedures and reports needed changes Patient Registration Essential Functions: Acknowledges and greets patients immediately, providing a positive customer service experience Registers patients for appointments and completes paperwor To view full details and how to apply, please login or create a Job Seeker account