SUMMARY. Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. This position requires the ability to communicate effectively with prospective and current members as well as representing the credit union and its products in a positive and professional manner. . ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. Other duties may be assigned. Se...
SUMMARY. Provides direction and oversees performance of the branches and call center to achieve optimal member service, while maintaining a high level of employee morale and accomplishing the broad strategies set by the credit union's Board of Directors. The leader for all things member experience within SAFE. Develops strategies, tactics and/or procedures to foster an environment where world class service is expected and delivered on a consisten...
SUMMARY. Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receiving and/or disbursing of funds (i.e. check, money order). Work involves constant and direct dealing with members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at the drive thru windows. ESSENTIAL DUTIES AN...
SUMMARY. Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. This position requires the ability to communicate effectively with prospective and current members as well as representing the credit union and its products in a positive and professional manner. . ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. Other duties may be assigned. Se...
SUMMARY. The System Administrator is involved in the design, implementation, modification, improvement, and day-to-day sustainment of credit union infrastructure systems and applications as well as supporting end-user systems such as workstations and laptops. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Implement system architecture changes to Windows/Linux servers’ and associated applications’ configurations to optimize infrastru...
SUMMARY. Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receiving and/or disbursing of funds (i.e. check, money order). Work involves constant and direct dealing with members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at the drive thru windows. ESSENTIAL DUTIES AN...
SUMMARY. Plans, coordinates and conducts learning and development on process/procedure and Core Systems for Member Facing employees and all Member Impacting Employees. Provides these employees with a foundation that is needed to serve members or employees who assist members. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Conducts Core Foundational Learning for all new member facing employees. This learning course covers the foundati...
SUMMARY. Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receiving and/or disbursing of funds (i.e. check, money order). Work involves constant and direct dealing with members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at the drive thru windows. ESSENTIAL DUTIES AN...
SUMMARY. Oversees sales aspects of the credit union’s mortgage lending activities. Suggests changes to mortgage sales procedures as well as new pricing, products, third-party relationships, and programs. Is thoroughly knowledgeable in all aspects of applicable federal and state laws and regulations relating to the origination and sale of loans, including Truth in Lending, RESPA, HMDA, Fair Lending and ECOA. Has knowledge of all underwriting requi...
SUMMARY. Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. This position requires the ability to communicate effectively with prospective and current members as well as representing the credit union and its products in a positive and professional manner. . ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. Other duties may be assigned. Se...
SUMMARY. The Network Administrator is involved in the administration, configuration, implementation, modification, improvement, and day-to-day support of credit union network devices as well as troubleshooting/supporting end user systems. ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. Administers network infrastructure systems. assists IT Manager and/or VP of Information Technology with budget requirements, coordinating vendor enga...
SUMMARY. The MSC Specialist is responsible for presenting, explaining and selling credit union products and services to members in a call center setting. It is also their responsibility to assist members to utilize these products and services. This position requires the ability to communicate effectively with prospective and current members as well as representing the credit union and its products in a positive and professional manner. These co...
