SUMMARY. The Senior Dispute Resolution Coordinator researches and resolves disputed transactions daily, including fraud and non-fraud transactions, rejected transactions originating from use of a debit or credit card or an electronic transfer as defined under Regulation E, and billing errors as defined under Regulation Z. Accountable for more complex, escalated, and sensitive assignments and is trained on multiple dispute types. Initiates appropr...
SUMMARY. Responsible for directing and supervising staffing efforts in all of SAFE’s Electronic Service areas. Ensures the daily operations for all ATM/PTM, debit and credit card programs, including management of the remote ATM/PTM fleet and adherence to the organization’s financial and business strategies. Oversees the credit union’s digital channel, specifically online and mobile banking and any ancillary products. . Supervises the wire managem...
SUMMARY. Under the supervision and oversight of the AVP of Compliance, the Compliance Analyst is responsible for assisting and supporting the credit union in the execution of the Compliance Management System (“CMS”) including, completing annual risk assessments, performing compliance monitoring and testing, determining degrees of compliance, identifying regulatory risk issues, and providing subject matter expertise, guidance, and technical assist...
The Part Time HR/Training Intern is a paid position in which the Internship period is May through July. Interns are not eligible for Company Benefits. Interns may work full or part time shifts, but not more than 30 hours per week, based on a 12-month rolling average. SUMMARY. We are seeking a highly motivated and enthusiastic individual to join our Human Resources and Training department as an intern. This internship offers valuable hands-on expe...
SUMMARY. Reporting to the Chief Risk Officer, the Director drives collection activities and loss mitigation strategies that meet the Credit Union's strategic vision. This role will leverage data and advanced analytics to control losses while keeping the member experience at the forefront. Forecasts and identifies trends spearheading solutions to mitigate current and evolving trends that negatively might impact effective collections and loss mitig...
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Development of business process models, business requirements/user stories (functional and non-functional) and maintenance of issues backlog. Collect and analyze the business requirements to create functional specifications that facilitate knowledge transfer to internal information systems and 3rd party technical teams. Development of custom functionality for the Episys core using the S...
SUMMARY. Originates mortgage applications and conducts interviews with loan applicants. In accordance with sound underwriting practices as set out in policy and procedure, examines, evaluates, and submits borrower’s applicants for credit or extension of lines of credit. ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. . . Meets assigned sales and service goals. . . Originates applications and conducts interviews with loan applicants...
SUMMARY. Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receiving and/or disbursing of funds (i.e. check, money order). Work involves constant and direct dealing with members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at the drive thru windows. ESSENTIAL DUTIES AN...
SUMMARY. Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. This position requires the ability to communicate effectively with prospective and current members as well as representing the credit union and its products in a positive and professional manner. ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. Other duties may be assigned. Sell...
SUMMARY. Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receiving and/or disbursing of funds (i.e. check, money order). Work involves constant and direct dealing with members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at the drive thru windows. ESSENTIAL DUTIES AN...
SUMMARY. Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. This position requires the ability to communicate effectively with prospective and current members as well as representing the credit union and its products in a positive and professional manner. ESSENTIAL DUTIES AND RESPONSIBILITIES. include the following. Other duties may be assigned. Sell...
SUMMARY. Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receiving and/or disbursing of funds (i.e. check, money order). Work involves constant and direct dealing with members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at the drive thru windows. ESSENTIAL DUTIES AN...
