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This position contributes to the success of Rusnak Automotive Group (the Company) by ensuring accurate, efficient, and timely completion of Service operational tasks as well as a high quality customer experience. This position also contributes to the growth and performance of the service department and its achievement of strategic goals by monitoring processes, inspecting service quality, developing employees in operational and customer service skills, and managing the quality the client experience; ensuring Service employees adhere to the Rusnak Standard with every customer on every transaction.
KRA: Successfully Manages Service Operations and Processes
KRA: Efficiently monitors workflow and staff support
KRA: Efficiently and Effectively Manages Repair Order Documentation on a timely basis
KRA: Build Effective Internal and External Client Relations/Retention:
KRA: Exemplify the Brand and Corporate Culture:
KRA: Initiate Relevant Professional Development:
KRA: Ensure A Safe Work Environment:
KRA: Be an Effective and Proactive Team Member:
Full Time
$41k-52k (estimate)
03/25/2024
04/04/2025
rusnakgroup.com
CA
<25
The job skills required for Service Operations Specialist include Customer Service, Futures, Written Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Operations Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Operations Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Operations Specialist positions, which can be used as a reference in future career path planning. As a Service Operations Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Operations Specialist. You can explore the career advancement for a Service Operations Specialist below and select your interested title to get hiring information.